APAC Control - Third Party Risk Management / Outsourcing Consultant

Wells Fargo & Company (NYSE: WFC) is a leading global financial services company with $2.0 trillion in assets and offices in over 37 countries. Founded in 1852 and headquartered in San Francisco, Wells Fargo provides asset management, capital raising and advisory, financing, foreign exchange, payments, risk management, and trade finance services to support customers who conduct business in the global economy. At Wells Fargo, we want to satisfy our customers' financial needs and help them succeed financially. We also value the viewpoints of our team members and encourage them to be their best. Join our diverse and inclusive team where you will feel valued and inspired to contribute your unique skills and experience. We are looking for talented people who will put our customers at the center of everything we do. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you. Learn more at our International Careers website .

Market Job Description

The Candidate
The Operational Risk team owns and manages several risk management programmes in the region including business continuity management, payments, fraud, records, end-user computing, etc. As part of the team, this team member is expected to drive and/or support activities related to the programmes.

This team member must be capable of initiating action and managing change in a fast paced environment under regulatory scrutiny and heightened expectations. It requires a team member with strong relationship management, influencing, vision and execution skills.

Specific Responsibilities:

  • Third Party Risk Management
    • As the programme owner for the APAC Third Party Risk Management programme, you are responsible for
      • Developing and maintaining regional specific procedures, framework, tools and other mechanisms such as KPIs, KRIs, as needed to build and maintain a regional Third Party Risk Management Programme
      • Coordinating with corporate, LoB/EF and other stakeholders to ensure that corporate requirements and regional requirements are aligned in the regional programme
    • As the Subject Matter Expert in Third Party in APAC, you are responsible for:
      • Coordinating regional LoB/EF specific procedures
      • Coordinating and providing regional Front Line input to documents related to TPRM such as LoB/EF and corporate policies, procedures and related documents
      • Providing advice to LoB/EF on third party risk assessment and other due diligence activities as well as regional audits, testing and validation and regulatory reviews.
    • As the APAC Third Party Officer, you are responsible for:
      • Understanding and articulating the third party service providers landscape including performing regular P2P reviews, spend analysis, etc.
      • Chairing the appropriate Communities of Practice on Third Party Risk Management to share information and good practices
  • Outsourcing
    • As the programme owner for the APAC Outsourcing programme, you are responsible for:
      • Developing the regional outsourcing programme including specific procedures, framework, templates and other mechanisms as needed
      • Identifying, driving or engaging in "Change-the-Bank" outsourcing programme activities to enhance the existing programme
      • Performing and, where possible improving on, "Run-the-Bank" outsourcing activities such as:
        • Reviewing, maintaining and updating the outsourcing register
        • Performing periodic review and ongoing due diligence on existing outsourcing arrangements
        • Coordinating approval process for new outsourcing arrangements from completion of risk assessment to submission to outsourcing council for review and approval
    • As the Subject Matter Expert in Outsourcing in APAC, you are responsible for:
      • Understanding the outsourcing requirements
      • Keeping abreast of regulatory changes and working with the regulatory change teams to understand the implications and gaps
      • Communicating regulatory changes and requirements changes on outsourcing to relevant stakeholders
  • Operational Risk Management Programmes Build
    • Understand principles driving assigned operational risk management programmes so as to identify potential gaps and improvement opportunities for the programmes
    • Drive and/or support activities for the assigned operational risk management programmes to continuously build and mature the programmes
  • Operational Risk Management Programmes
    • Appreciate the assigned operational risk management programmes so as to provide appropriate guidance and advice
    • Drive and/or support business-as-usual activities for the assigned programmes including participating in global programme specific activities, audits, etc.
    • Identify and escalate risks associated with programmes
    • Support risk and status reporting for the assigned risk management programmes

Market Skills and Certifications

Desired Qualifications:
  • Knowledge on programme management, risk and control
  • Knowledge on Third Party Risk Management and Outsourcing requirements
  • Ability to articulate complex concepts in a clear manner
  • Strong analytical skills with high attention to detail and accuracy
  • Advanced Microsoft Office skills
  • Excellent verbal, written, and interpersonal communication skill
  • Ability to escalate issues
  • Ability to exercise independent judgment to identify and resolve problems
  • Knowledge and understanding of risk management
  • Knowledge and understanding of Third Party Risk Information Management System (TRIMS) and Shared Risk Platform (SHRP) such as reporting and issue management
  • Solid conflict management and decision making skills

We Value Diversity
At Wells Fargo, we believe in diversity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national or ethnic origin, age, disability, religion, sexual orientation, gender identity or any other status protected by applicable law. We comply with all applicable laws in every jurisdiction in which we operate.

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