Analytic Consultant 4 - Team Member Experience

Job Description
At Wells Fargo, we want to satisfy our customers' financial needs and help them succeed financially. We're looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you'll feel valued and inspired to contribute your unique skills and experience. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.
Corporate Human Resources develops and implements people strategies to support Wells Fargo's business objectives. This group manages compensation and benefits, human resource service centers, systems and payroll, finance, team member relations and assistance, talent management, learning and development, and recruiting. We work together as One HR to make Wells Fargo an employer of choice, where people are our competitive advantage. Our operating foundation is based on our ability to operate efficiently, develop HR team members, strengthen controls, and scale technology infrastructure.
This position is an exciting opportunity to join the Wells Fargo Team Member Insights group. As part of the TM Listening & Enterprise Surveys (TLES) team, the Team Member Listening Manager will support Wells Fargo's continuous team member listening program, and responsible for helping the enterprise to map, assess, measure, and model Well Fargo's end-to-end team member experience. This position will be responsible for designing assessments, and will conduct team member research using a variety of methodologies, analyze results, and create compelling presentations & visualizations. They will also help support Wells Fargo's continuous team member listening program.
This position reports to the Manager of TM Listening & Enterprise Surveys.
Key Responsibilities:

  • Build, validate, and implement surveys, assessments, and other measurement instruments related to culture and team member experience
  • Assess and understand all key structured and unstructured data sources; cultivate additional data sources as necessary to enable next-generation analysis
  • Build complex data sets from multiple data sources
  • Conduct advanced statistical analysis to determine trends and significant data relationships
  • Utilize both qualitative and quantitative approaches to analyze data
  • Leverage data visualization tools & techniques to deliver insights that drive decisions
  • Build advanced models using multiple data sources to understand and predict team member experience trends
  • Maintain and support Wells Fargo's continuous listening program
  • Deliver analysis, insights and decision strategies for human capital solutions with impact across a business line(s) or with some enterprise-wide impact

Required Qualifications
  • 6+ years of experience in one or a combination of the following: reporting, analytics, or modeling; or a Masters degree or higher in a quantitative field such as applied math, statistics, engineering, physics, accounting, finance, economics, econometrics, computer sciences, or business/social and behavioral sciences with a quantitative emphasis and 4+ years of experience in one or a combination of the following: reporting, analytics, or modeling

Desired Qualifications
  • Extensive knowledge and understanding of research and analysis
  • Strong analytical skills with high attention to detail and accuracy
  • Excellent verbal, written, and interpersonal communication skills
  • Knowledge and understanding of data visualization
  • Extensive knowledge and understanding of research and analysis

Other Desired Qualifications
  • MS/PhD in a field emphasizing people research in organizations (e.g., Industrial/Organizational Psychology, Organizational Behavior, Psychometrics, Experimental, etc.)
  • Experience supporting an employee life cycle/employee experience program(s)
  • Experience supporting a continuous listening program(s)
  • Experience conducting psychometric research including test design and construction (e.g., PCA, confirmatory factor analysis, etc.), assessment validation in all its forms (e.g., content-validation, criterion-related validation, etc.) and experience in multivariate statistics
  • Experience in organizational survey design and execution
  • Experience managing and analyzing structured and unstructured data using tools such as R, Python or SPSS and an excitement about developing these skills in others; experience with text analytics
  • Experience working for or consulting at a matrixed organization

Street Address
MN-Minneapolis: 550 South 4th St - Minneapolis, MN


All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

Relevant military experience is considered for veterans and transitioning service men and women.

Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.


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