WW is looking for candidates to help change people's lives. We are a global wellness technology company inspiring millions of people to adopt healthy habits for real life. We do this through engaging digital experiences, face-to-face workshops and sustainable programs that encourage people to move more, shift their mindset and eat healthier while enjoying the foods they love. By drawing on over five decades of experience and expertise in behavioral science, we build communities in order to deliver wellness for all.
Role Overview
We're a highly engaged team, aligned to our purpose, and proud of the valuable contribution we make to people's lives by inspiring healthy habits. We've recently received the prestigious award of one of Australia's Best Workplaces, reflecting our commitment to fostering a positive and connected culture.
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About the opportunity
A WW Coach channels their passion for a healthy lifestyle into inspiring members to build healthy habits and achieve milestones on their wellness journeys. As a WeightWatchers Coach you will be responsible for creating an inclusive, in-person community through facilitating a customer-focused workshop centered on wellness and building healthy habits.
The Location
This job opportunity is in Newcastle for workshops on Wednesday and Thursday evenings. Saturday morning and daytime availabilities are highly desirable with the potential to grow your hours in our lines of business with the Company!
What you'll be doing
- Delivering Workshop experience (facilitating and coaching) - providing supportive Wellness Check-in; delivering the workshop topic in a fun and engaging way; utilising facilitation skills to keep the discussion relevant and flowing; creating a safe space; celebrating member successes; supporting members to build healthy habits; creating supporting members to set actions for the coming week and; delivering an effective new member orientation
- Driving member recruitment and retention - delivering consistent on-brand member experience; driving member referrals; developing personal connections with members; engaging in WW community both through social media and Connect (WW's in-app social media platform); performing member care tasks weekly
- Maintaining and increasing product sales - tailor recommendations of WW products and offerings and drive sales, seeking to understand member needs and pain points and using your knowledge to help build healthy habits
- Community involvement - Be a WW brand ambassador in the local community; attracting new members and representing WW in local events if required
- Conducting Orientation - You will conduct new member orientations to ensure new members understand the current WW program and start immediately on their wellness journeys.
Who are you?
If our Company's purpose: to inspire healthy habits for real life, appeals to you, and you want to use your experience in helping to shape the future of WW, then read on...
A WW Coach must :
- Be a strong facilitator
- Empathetic
- Be comfortable with rapid change
- Have strong coaching skills
- Have excellent time management and organisation skills
- Have a strong business acumen
- Have excellent listening and communication skills
- Be tech-savvy across various tools and platforms, including G Suites.
There is a need for WW Coaches to store and transport WW products and equipment. Due to this, you must have space to store items at your home and have a car and driver's licence.
How we reward you!
We are a purpose-driven, high-performance organisation and will reward you in various ways including a competitive hourly rate, commission scheme on product sales, sign-ups and attendances, an annual wellbeing allowance and of course, free access to our amazing WW program and world class app.
We'd love to meet you
If you have the skills, experience and motivation to succeed in this role, please take the next step and submit your application. We are part of The Circle Back Initiative, so you'll definitely hear back from us.
At WW, it is our priority to cultivate a diverse and inclusive workplace. We are committed as individuals, as an organization, and as fellow humans, to advocate for and support our employees, our members, and our communities. We are proud to be an equal opportunity employer and we do not discriminate on the basis of sex, race, color, creed, national origin, marital status, age, religion, sexual orientation, gender identity, gender expression, veteran status, or disability.