Recommendations Manager- Web Analytics

    • Boston, MA

Job Description

We are looking for an Analytics manager, with a data science background, to join our Products Recommendation Analytics team and lead our product personalization workstream. The team leverages Wayfair’s huge data sets to inform the road map of our Product Recommendations. We work in close collaboration with a high performing team of engineers, machine learning engineers/data scientist and product managers who are on the leading edge of  the product recommendation space. Examples of our work are: 

  • Design, run and analyze the results of A/B tests of new recommendation algorithms and strategies; we also develop new testing and test analysis methodologies (e.g. Bayesian A/B testing).
  • KPI reporting and monitoring; this includes anomaly detection tools and advanced measurement approaches.
  • Exploratory data analysis (e.g. clustering/segmentation) to generate new insights & inform our product recommendation road map.
  • Use and develop our in-house automated QA tool to better understand the performance of our new algorithms before A/B testing them.

What you will do

  • Define the strategic analytic agenda for the team, in collaboration with our stakeholders.
  • Lead a team of analysts that are responsible for executing the product recommendation analytics agenda.
  • Mentor, coach and support your analysts to ensure their success, happiness and well-being at Wayfair
  • Work closely and build productive relationships with our product, engineering and machine learning stakeholders.
  • Proactively identify areas where advanced analytical efforts can produce a strong value add and working them into the road map.
  • Communicate key insights and recommendations to cross-functional executive leaders across the organization

What you will need

  • Experience with SQL (incl. Aggregate functions, joins, etc.)
  • In-depth experience with python & python tools (Jupyter notebooks, functions, pandas, sklearn, matplotlib, etc.)
  • In-depth experience with experimental design (A/B tests) and/or statistical analysis to drive business decision making.
  • Knowledge and experience using machine learning algorithms/techniques (decision trees, random forest, deep learning, etc.) within a business context. While the data science team is responsible for developing new recommendation algorithms, your team will be testing them and monitoring their performance, so a good understanding of ML is needed.
  • Experience (or clear potential) in mentoring and developing a team of analysts. 
  • Genuine interest in the happiness, well-being, and success of everyone on your team 
  • Ability to collaborate and proactively communicate with stakeholders
  • Strong business acumen, analytical skills and technical abilities along with problem solving skills
  • Strong written and verbal communication

About Us

Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston or Berlin, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.

No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information.

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