Part Time Sales Supervisor
- Florence, KY
PART TIME CUSTOMER SERVICE SUPERVISOR - FLORENCE, KY
Friday, Saturday & Sunday 9am-6pm
Wayfair is looking for an energetic, self-motivated Retail Supervisor to join our Outlet team located in Florence, KY Fulfillment Center. The ideal candidate can drive the strategy, merchandising, and operational execution of a new outlet format in order to create an incredible customer experience and profit. This candidate can effectively drive results in a fast-paced and rapidly growing company.
He/she has demonstrated success in driving results in creating a delightful customer experience, mastering retail operations and insisting on quality.
What You'll Do
- Partner with Store Manager to determine the priorities for processing and moving new merchandise to the sales floor.
- Coach and train Associates to ensure the development of the overall store team.
- Identify and lead continuous improvement initiatives.
- Follow safety regulations, including proper lifting procedures and timely reporting of all accidents and near misses.
- Oversee the cleanliness of the department.
- Ensure hours and functions are recorded correctly (eg. Time clocks)
- Answer email/verbal questions in a timely manner.
- Play an integral part in the execution of inventory management and product pricing.
- Adjust priorities and manage time wisely in a fast-paced environment.
What You’ll Need
- 1-2 years of retail/customer service leadership experience preferred.
- Exceptional customer service skills.
- Ability to respond appropriately to changes in direction or unexpected situations.
- Motivational skills/ability to motivate others.
- Ability to make decisions with little to no guidance based on policies or common sense.
- Team player/works effectively with peers and supervisors to accomplish tasks.
- Willingness to work a flexible schedule to meet the demands of a thriving retail business, which will entail working on weekends and holidays.
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