Part Time Sales Supervisor

    • Florence, KY

PART TIME CUSTOMER SERVICE SUPERVISOR - FLORENCE, KY

Friday, Saturday & Sunday 9am-6pm

Wayfair is looking for an energetic, self-motivated Retail Supervisor to join our Outlet team located in Florence, KY Fulfillment Center. The ideal candidate can drive the strategy, merchandising, and operational execution of a new outlet format in order to create an incredible customer experience and profit. This candidate can effectively drive results in a fast-paced and rapidly growing company. 

He/she has demonstrated success in driving results in creating a delightful customer experience, mastering retail operations and insisting on quality. 

What You'll Do

  • Partner with Store Manager to determine the priorities for processing and moving new merchandise to the sales floor.
  • Coach and train Associates to ensure the development of the overall store team.
  • Identify and lead continuous improvement initiatives. 
  • Follow safety regulations, including proper lifting procedures and timely reporting of all accidents and near misses.
  • Oversee the cleanliness of the department. 
  • Ensure hours and functions are recorded correctly (eg. Time clocks)
  • Answer email/verbal questions in a timely manner.
  • Play an integral part in the execution of inventory management and product pricing.  
  • Adjust priorities and manage time wisely in a fast-paced environment.

What You’ll Need

  • 1-2 years of retail/customer service leadership experience preferred. 
  • Exceptional customer service skills. 
  • Ability to respond appropriately to changes in direction or unexpected situations.
  • Motivational skills/ability to motivate others.
  • Ability to make decisions with little to no guidance based on policies or common sense.
  • Team player/works effectively with peers and supervisors to accomplish tasks.
  • Willingness to work a flexible schedule to meet the demands of a thriving retail business, which will entail working on weekends and holidays.

  

Wayfair is a technology leader, reinventing the way people shop for their homes.

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