Operations Specialist

    • Berlin, Germany

CastleGate Operations Specialist

Do you want to join the fastest growing start up within Wayfair?  If yes, then the CastleGate Fulfillment Operations role could be the right fit for you.  CastleGate is an entrepreneurial new business within Wayfair that is revolutionizing supply chain logistics and the order fulfillment process across Wayfair’s catalog of home goods.  In this role, the candidate will support rapid business growth by helping to standardize operational processes, analyze trends in supplier inquiries, and creatively work through operational challenges.  In addition to core responsibilities within CastleGate, you will also get exposure to several key departments within Wayfair. The role will allow the successful applicant to learn more about Warehouse Operations, Category Management, and Merchandising while partnering with these teams to support top CastleGate suppliers. 

We offer you exciting puzzles to wrap your head around, a friendly and engaging team from which you can learn plenty, (and who will want to learn from you) and an exciting atmosphere in a group where business success really depends on your contribution! 


The Operations Specialist will be responsible for: 

  •  Support Wayfair’s continuous strive to develop the online fulfillment capabilities of our suppliers by managing the onboarding process of new suppliers   
  • Providing best in class support for our new and existing fulfillment customers 
  • Tracking, Analyzing, and alerting management of trends in supplier inquiries and challenges
  • Using data and creativity to identify and drive innovative process improvements
  • Cross functionally work with team across operations, account management and warehousing to streamline and standardize processes and communication 
  • Working alongside management to execute on the team's roadmap

 Skills & Experience:

  •  3+ years of professional experience; In operations, supply chain or E-Commerce
  • Senior presence: ability to work side-by-side and communicate with senior executives
  • Experience in leading a team with the ability to motivate others to drive results 
  • Proven track record in taking ownership and delivering results within a fast-paced environment
  • High attention to detail and proven ability to manage multiple competing priorities simultaneously
  • Intermediate Excel skills 
  • Fluent in English, a second major European language is a plus

Wayfair is a technology leader, reinventing the way people shop for their homes.

Wayfair Company Image

Back to top