Human Resources Manager
As a Human Resources Manager, you will be responsible for coordinating and directing HR functions and/or programs for Wayfair’s Carol Stream, IL Warehouses and remote satellite warehouses. You will maintain and enhance the human resources department by planning, implementing, and evaluating employee relations and human resources policies, programs, and practices. The ideal candidate will be a creative, collaborative, results-oriented leader who is particularly adept at balancing multiple priorities and issues and being decisive. This role requires someone to be dedicated to developing a strong, diverse, and collaborative organization, have a strong work ethic, a passion for managing the details within a growing business and willing to contribute where necessary.
•Oversee and administer the HR role for the site including transactional and strategic HR functions
•Manage the onsite HR staff
•Guide and advise leaders in corrective action, development plans, employee terminations, etc.
•Make recommendations to improve employee engagement
•Prepare for and conduct new-hire onboarding and orientation
•Administer and advise leaders regarding legal and regulatory compliance: FMLA, ADA, FLSA, EEO, OSHA, Safety, etc.
•Support performance management and compensation
•Serve as a consultant to management and employees by listening to issues and concerns, and making recommendations for resolutions
•Oversee and administer benefits programs, including annual open enrollment
•Collaborate with Wayfair HR partners within Wayfair to share and develop best practices and drive consistency of these practices
•Ensure consistent policy implementation and adherence
•Perform thorough investigations into harassment and ethics complaints and resolve issues as quickly as possible
•Manage and track FMLA, Short-term disability, ADA, and other leaves of absence
•Work closely with Management and payroll on issues of attendance, employee scheduling, leaves of absence, etc.
•Stay abreast of changing legal and HR best practices
•Administer exit interviews and collect attrition data for practical use to improve retention
•At least 5 years in a dedicated HR role with at least 3 years of HR management experience
•Bachelor’s degree in Human Resources Management, or related field. Master’s degree a plus
•PHR or SPHR preferred
•Warehouse or Distribution Center experience preferred
•Excellent problem solver with a proven track record of driving results
•Outstanding interpersonal, oral, and written communication skills
•Excellent computer skills including Microsoft Office Products, Internet navigation, HRIS systems
•Proven ability to successfully provide relevant and immediate feedback in a fast-paced and complex environment
•Able to create, analyze, report and manipulate data as it relates to HR metrics
About Wayfair Inc.
Wayfair believes everyone should live in a home they love. Through technology and innovation, Wayfair makes it possible for shoppers to quickly and easily find exactly what they want from a selection of more than 10 million items across home furnishings, décor, home improvement, housewares and more. Committed to delighting its customers every step of the way, Wayfair is reinventing the way people shop for their homes - from product discovery to final delivery.
The Wayfair family of sites includes:
- Wayfair, an online destination for all things home
- Joss & Main, where beautiful furniture and finds meet irresistible savings
- AllModern, unbelievable prices on everything modern
- Birch Lane, a collection of classic furnishings and timeless home décor
- Perigold, unparalleled access to the finest home décor and furnishings
Wayfair generated $5.2 billion in net revenue for the twelve months ended March 31, 2018. Headquartered in Boston, Massachusetts with operations throughout North America and Europe, the company employs more than 8,700 people.
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