French Sales & Service Consultant

Are you an energetic, creative-minded problem solver? Do you want to start your career with a rapidly expanding online company, based in Galway? Wayfair, a growing international online retailer with offices in Berlin, London, and Galway, is currently looking for bilingual French/English speaking candidates to join our team on the front line of customer service.

  French Sales & Service Consultant:

  • Are results driven
  • Take ownership
  • Are computer literate 
  • Want to use their flair for customer service to get things done for our customers
  • Have excellent communication and relationship building skills
  • Quickly build an initial rapport with customers on the phone
  • Will be able to handle and solve all types of customer service issues via phone and/or email

The team is responsible for resolving the issues of customers in the UK and Canada, and helping them to find the perfect items for their home from the Wayfair website. If you are comfortable working in a multitasking role and want to use your language skills in a professional environment – we want to meet you!

Wayfair offers a competitive salary with an additional monthly bonus scheme, with benefits including Healthcare and Gym subsidies, opportunities to upskill and monthly team nights out. We offer the opportunity to expand your knowledge base and develop your skills through e-learning and tuition reimbursement. We are located at Wayfair House, close to the heart of Galway city.

To have a look at our office space and get an insight into our company culture, watch this video made onsite at our location in Galway: https://www.youtube.com/watch?v=bRPb288iYx8&t=2s  

About Wayfair Inc.

Wayfair believes everyone should live in a home they love. Through technology and innovation, Wayfair makes it possible for shoppers to quickly and easily find exactly what they want from a selection of more than 10 million items across home furnishings, décor, home improvement, housewares and more. Committed to delighting its customers every step of the way, Wayfair is reinventing the way people shop for their homes - from product discovery to final delivery.

Wayfair generated $5.2 billion in net revenue for the twelve months ended March 31, 2018. Headquartered in Boston, Massachusetts with operations throughout North America and Europe, the company employs more than 8,700 people.

Note: WAYFAIR is committed to an environment that provides equal employment opportunities to all employees, and qualified candidates, without regard to race, color, religion, gender, sexual orientation, age, national origin or disability.

 

Visit our Sitehttp://www.wayfair.com 

Find us on Facebook: http://www.facebook.com/wayfair 
Follow us on Twitterhttp://www.twitter.com/wayfair 
Check out our YouTube Channel: http://www.youtube.com/therealwayfair 

Meet Some of Wayfair's Employees

Virginia C.

Senior Product Manager

Virginia works to deliver the best in class shipping experiences to help build trust with Wayfair’s customers.

Dan W.

Director, Data Science

Dan uses marketing, customer, and merchandising data to discover business opportunities that will bring the biggest return on investment to the company.


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