B2B Sales Manager

    • Boston, MA

This role supervises Onboarding Account Managers utilizing a hands-on approach to ensure consistent and effective delivery of account management activities.

What You'll Do

  • Supervises a team of B2B Sales Account Managers at varying skill levels and business experience
  • Coaches Account Managers in strategies on developing new business through pre-generated leads and ensuring the growth of existing accounts through fostering and maintaining strong business relationships
  • Provides extensive coaching, consulting, and performance management monitoring through conducting side-by-side observations, providing quality assurance (call monitoring) reviews, leading Team meetings, and conducting regular 11 performance assessments with direct reports
  • Motivates and Engages team to hit/surpass key performance and activity metrics
  • Coaches and develops reports to be strong self-managers honing in on time management skills and selling techniques
  • Analyzes sales trends based on historical data to ensure strong performance and close performance gaps
  • Makes recommendations and/or takes corrective action to manage direct reports, Team, and B2B Program’s performance as appropriate
  • Performs other job-related duties as needed

What You'll Need

  • Bachelor’s Degree, minimum
  • 2-5 years of experience managing people within a professional environment, strong preference to management experience within B2B Sales, Account Management, or Customer Care Roles in a commissioned environment
  • Proven understanding of best business systems, processes, and practices
  • Ability to work independently and within a Leadership Team to plan, organize, and achieve priorities
  • Superior interpersonal skills (written, verbal, presentation)
  • Ability to establish and maintain effective professional relationships, gain trust, buy-in, and respect with business partners
  • Strong analytical skills use and understanding of data to measure performance and influences to achieve objectives

About Us

Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston or Berlin, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking. No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information.

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