Associate Director, EU Supplier Engagement

    • London, United Kingdom

EU Supplier Engagement

Wayfair is looking for entrepreneurial, driven and analytical leaders to help build and execute operations strategy to help make our partners (suppliers) successful with Wayfair. We find process and technological solutions for our partners that enable fast growth, high availability, fast and smooth fulfillment and an incident free customer experience. The ideal candidate brings positive energy, works collaboratively, and knows how to drive results in a fast-growing company. The ideal candidate has leadership experience in a fast-paced and complex organization, where an entrepreneurial mindset, great communication and influencing skills, and problem-solving leadership have a premium.

What You'll Do

  • The E2E Supplier Engagement Manager can be described as the COO of a category STO. You will be a strategic thought partner for the Category CEO (DC) regarding the supply chain set up for the category and the suppliers in it.
  • You will have a deep understanding of the category P&L and the main value drivers associated to it and is able to support the partners in the category with visibility into the supply chain performance, availability management and trade-offs regarding cost, quality, price and customer experience & value.
  • You will be the single point of contact for all operational and technical topics towards suppliers - pulling other functions as required and driving functional initiatives, but shielding internal teams from uncoordinated & non prioritized requests from 1,000s of suppliers and 100s of internal stakeholders
  • You will be supporting individual suppliers on the levers required to improve their commercial performance (be it fulfilment, availability, logistics or system-related topics) - while being able to understand at a category / portfolio level which elements are required to make changes in performance at scale.

What You'll Need

  • Proven track record of leadership and ownership, across a diverse set of responsibilities, with measurable results
  • Very strong analytical and conceptual capabilities - able to iterate seamlessly between strategic thinking and tactical problem solving
  • Thrives in a fast-paced, dynamic environment - comfortable with uncertainty
  • Strong entrepreneurial and business-building mind- and skill set
  • Articulate, persuasive communicator with strong negotiating skills 
  • MBA degree preferred 
  • Significant experience, preferably in management consulting, e-Commerce, Supply Chain, consumer goods, or retail merchandising
  • Proven track record of leadership and ownership, across a diverse set of responsibilities, with measurable results
  • Fluent in English and German  

About Us

Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston or Berlin, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking. No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information.


Wayfair is a technology leader, reinventing the way people shop for their homes.

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