Position Summary...

What you'll do...

Director of Engineering (Membership)

Location: Sunnyvale/Carlsbad

What you'll do:

On the Customer Experience Engineering team at

Walmart Labs, we provide technology to power

shopping journeys that help hundreds of millions of

customers live better - be it busy families getting

groceries easily, new parents welcoming a new baby,

organizing a new home or anyone planning a fun

party. We strive to create the best shopping

experience anywhere anytime, meeting customers'

evolving needs and expectations.

Walmart Membership is pioneering the way people

experience online and in-store shopping. We are

looking for an experienced engineering leader to help

us design and improve customer membership

experience and build scalable platforms on mobile and

desktop. We are just getting started on membership

experience and this is a very critical role to shape the

face of Walmart Membership. In this role, you would

be responsible for leading a globally distributed

organization focused on scaling membership

experiences and benefits.

Qualifications:

•10+ years of experience in various elements of

full stack software development - native mobile, web

front end, back end, and hands-on coding experience

in the past

•Deep understanding of Native mobile and web

platforms

•Hands-on experience building scalable backend

systems and platforms

•Understanding of the eCommerce technology

domain

•Experience building and retaining high

performance teams and leading global software

engineering product teams

•Proven ability to earn respect, trust and influence

from people you work with and to mentor top

technical talent

• Technical leadership experience in design,

• Develops and executes technical software development strategy for ecommerce applications and systems using current business roadmap by analyzing competitive trends and patterns; analyzing the technology landscape; evaluating short and long term implications; and communicating strategies and change initiatives clearly.
• Executes engineering projects by developing resource planning for business roadmap in advance; removing barriers to success; ensuring others have the information, training, resources, and implementation time needed to succeed; developing and upgrading work assignments and processes to accomplish goals across functions, organizations, and geographies; reviewing project progress against timeline; and developing and communicating logical, convincing justifications, including lessons learned, to build commitment and support.
• Ensures product quality by developing and executing quality assurance plan; using data and experience to determine customer needs; directing continuous improvement and eliminating non-value-added work; measuring milestones for quality; and developing mitigation plans to ensure quality.
• Reduces customer impact (for example, sales loss) due to applications systems issues by ensuring high quality using quality standards; measuring sales loss and performing root cause analysis; publishing results; and developing future prevention plan.
• Drives continuous process improvement and innovation by identifying inefficiencies in current processes; improving agility of the team; and adopting industry trends for innovation. Provides overall direction by analyzing business objectives and customer needs; developing, communicating, building support for, and implementing business strategies, plans, and practices; analyzing costs and forecasts and incorporating them into business plans; determining and supporting resource requirements; evaluating operational processes; measuring outcomes to ensure desired results; identifying and capitalizing on improvement opportunities; promoting a customer environment; and demonstrating adaptability and sponsoring continuous learning.
• Develops and implements strategies to attract and maintain a highly skilled and engaged workforce by diagnosing capability gaps; recruiting, selecting, and developing talent; supporting mentorship, workforce development, and succession planning; and leveraging the capabilities of new and existing talent.
• Cultivates an environment where associates respect and adhere to company standards of integrity and ethics by integrating these values into all programs and practices; developing consequences for violations or non-compliance; and supporting the Open Door Policy.
• Develops and leverages internal and external partnerships and networks to maximize the achievement of business goals by sponsoring and leading key community outreach and involvement initiatives; engaging key stakeholders in the development, execution, and evaluation of appropriate business plans and initiatives; and supporting associate efforts in these areas.