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VMware Carbon Black

Senior Solution Engineer



Job Description

As a key member of the Systems Engineering team, the Systems Engineer works with regional account managers to drive sales of VMware solutions - specifically on virtualization and cloud computing.

The Systems Engineer provides technical and IT operations and process-related consultancy to accounts. The ideal candidate should possess strong knowledge of IT infrastructure ie: systems/network/storage/security.

The Systems Engineer is responsible for identifying sales opportunities within accounts and identifying issues that may affect customer satisfaction or revenue attainment. Developing and maintaining relationships with key individuals within the customer accounts and becoming a trusted adviser to these individuals is a key skill required for success.

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This fast pace position requires an understanding of current server change, configuration, and compliance management, application discovery, provisioning, and VMware virtualization and application technologies. The position also requires the ability to communicate with technical and non-technical audiences, work effectively within a team structure as well as within an unsupervised environment, and the desire to learn and excel.

Responsibilities:

Technical Pre-Sales Support and Product Management collaboration including:
• Present VMware vision and technologies, strategy, and product roadmaps to executives, technical management and technical engineers
• Develops and delivers clear, concise, coordinated presentations, executive facing documentation and advice to customers on complex environments based on input from customers, Sales, Software Consulting, Professional Services, R&D, Marketing and own personal experiences
• Drive the adoption of VMware solutions within strategic accounts moving current installations from departmental to enterprise
• Develop and deliver high quality VMware presentations and demonstrations matching product capabilities to customer requirements
• Manage customer presentations, RFI/RFP's as directed
• Establish account presence and build trust with key contacts share responsibility for the account sales strategy with the Sales Representatives and broader sales team
• Develop and manage reference sites
• Share product/industry/competitive knowledge through internal presentations and white paper development with broader sales team
• Supports the completion of RFP and RFI proposal response from potential customers. Produce high quality proposals, bids and tender responses
• Participate and facilitate in-depth demonstration of product functions and features to customers
• Strive to become an acknowledged expert by keeping abreast of new features and product releases
• Support Pre-sales opportunities by performing proof of concept engagements
• Maintain deep technical and business knowledge of systems management applications, industry directions, and trends
• Maintain working knowledge of competitor products and how to technically sell against them
• Assists sales in preparation of proposals, building Return On Investment / Purchase Justification documents for prospects
• Work collaboratively with Sales Reps, Product Management, Technical Marketing and Engineering during the development, launch and continuing refinement of VMware management products
• Maintain, grow and leverage technical pre-sales relationships with key VMware Partner Field Organizations
• Evangelize the value of VMware products in systems management application architectures and deployments

VMware is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: VMware is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at VMware are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. VMware will not tolerate discrimination or harassment based on any of these characteristics. VMware encourages applicants of all ages. VMware will provide reasonable accommodation to employees who have protected disabilities consistent with local law.

Job ID: carbon-R2002529
Employment Type: Other

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