Senior Data Analys

    • Alajuela, Costa Rica



Job Description

Job Role and Responsibility:

We are looking for a BI and Advanced Analytics expert to drive business optimization & transformation across the EUC organization. The position responsibilities include the following:

  • Tackle business problems, drive real-time decision-making and champion impactful predictive modeling by using business expertise, data understanding, and analytic experience
  • Partner closely with Customer Success, Product Management, Field Engineering and Support teams to understand their business challenges and develop appropriate analytics, reporting, and visualization solutions to address them
  • Support communication, training, and documentation to enable successful user adoption
  • Enable reporting & analytic skills across other teams to grow the capabilities of the organizations we support and promote self-service analytics
  • Act as data and analytics expert. Analyze data to answer business questions, recommend analytic solutions to provide business insight, and craft dashboards for long term business needs
  • Create and maintain internal documentation on the usage of our analytics platform
  • Work towards organizing a data science project with clear deliverable and timeline
  • Collaborate with other team members and need to provide support and mentoring
  • Proactively engage with Business stakeholders with a consultative approach


Required Skills:

Technical Skills
  • Overall 5+ years of experience in advanced analytics and mentoring team members
  • Solid background in dashboard & report development, business analysis, and requirements gathering
  • Technical knowledge and experience working with the industry-leading BI tools: Tableau, Mode Analytics, SQL skills, and other tools
  • Proficient in SQL and experience with efficient processing of large data sets. Ability to write sophisticated and optimized queries against large databases
  • Able to understand the Business Problem and convert it into a Data Mining Problem
  • Prepare data for analysis using SQL or domain-specific tool (example: Omniture for Digital)
  • Should possess Excel, PowerPoint, and strong visualization and presentation skills
  • Should be able to create and present Exploratory Data Analysis from the given dataset
  • Understanding of different model performance metrics and hyperparameters optimization
  • Presenting Model results and insights to team lead/managers, senior management & Leadership and stakeholders
  • Clear, professional, and concise communications (written/verbal), presentation and facilitation skills
  • Able to use a consultative approach and persuasive communication
  • Ability to take initiative and to set priorities independently
  • Strong organizational skills and attention to detail


Business and Soft Skills:
  • Understand the Business and its nuances
  • Grasp requirements on call and deliver to specification
  • Ability to communicate and explain the model in Layman language
  • Drive stakeholder engagements by driving complex analytical projects including bottoms-up projects
  • Effective program management to keep stakeholders and team engaged throughout the delivery process
  • Develop storyboards for executive presentations
  • Quick Learner and quick adopter for the ad hoc business requirement changes


Preferred Skills:
  • BS/BE in Computer Sciences, Math, Statistics or related field. MBA preferred.
  • Preferred understanding about HAWQ, or any other MPP architecture databases.
  • Should have expertise in analytics for sales/marketing/digital/finance domain.
  • Recommended exposure to text analytics (NLP), web scraping, big data technologies, and graph databases would be highly desirable
  • Experience of intent to learn software domain related to VMware products and unified endpoint management domain
  • Business Acumen, ability to translate business needs into a set of workable, specific requirements
  • Ability to understand business requirements, KPIs and convert into analytical hypothesis in a structured and logical manner along with solution identification
  • Ability to handle multiple projects at a time in terms of multitasking, prioritization, allocation and team management
  • Ability to coordinate and work within multiple business units from the project management perspective
  • Ability to work across geographies and interact with global stakeholders
  • Ability to write readable code and use tools like GitHub for version control
  • Prior experience working in Agile methodologies/JIRA would be a plus
  • Ability to measure the business value impact driven by a Data science model implementation
  • Bring in Knowledge of statistical or data science methods to deliver insights desired
  • Ability to work and execute projects on both structured and unstructured data in a big data environment


VMware is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: VMware is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at VMware are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. VMware will not tolerate discrimination or harassment based on any of these characteristics. VMware encourages applicants of all ages. VMware will provide reasonable accommodation to employees who have protected disabilities consistent with local law.

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