Project Manager

    • Tokyo, Japan



Job Description

1. Role Purpose:

A Project Manager is a motivated, result driven individual that manages all project related activities for the Japan Professional Services Organisation.

2. Key responsibilities and accountabilities:
· Manage project to ensure that the project remains within agreed scope, schedule, cost and quality
· Provide decision making authority across all technical and business process related issues
· Identify, maintain and manage project budgets
· Manage scope to meet project deadlines
· Provide project reports through to Engagement Managers
· Identify team resources required in conjunction with all Engagement Managers
· Mange the project team (if there is one)
· Maintain resource capability across the project
· Ensure that IT, infrastructure, process and organisation elements of a project are addressed and integrated
· Manage project plan and schedule
· Promptly resolve project issues and remove associated project delays
· Identify Project risks and mitigate appropriately.
· Collaborate with internal and external stakeholders to deliver an efficient Project Management function on behalf of VMware.
· Continuously drive constant improvement within the consultancy teams to increase the customer experience, drive further adoption of VMware technology and grow the Professional Services business
· Own, manage, track and report on the successful delivery of projects using the organisations project delivery/tracking tool Changepoint
· Manage, track and report on the financial (Revenue, Costs, Margin) aspects for all assigned projects

3. Knowledge and Skill Requirements:

Native level of Japanese is mandatory. Business level of English preferable.

Role Specific Technical Skills:
· Capable to daily work with MS Excel, MS Word, MS Project, Changepoint, SharePoint

Role Specific Commercial skills:
· Has personal pride in the quality of work delivered
· Has created project plans and schedules
· Managed Risk and Issues log's
· Is able to provide on a weekly report updates on delivery revenue forecasts including their current status, likely close, possible over-runs

Previous Experience:
· 5 years of experience in the IT industry with a minimum of 3 years in Project Management or a similar delivery management role, including people management

Education:
· BS/BA degree or equivalent industry qualification & management experience

Personal Attributes and Competencies:
· Is personable and well presented
· Is able to communicate effectively with all levels of a VMware and customer organisation (e.g. Technology individual to CIO's) and vary the message and content based on audience
· Is results focused by delivering no matter what the challenges
· Can demonstrate perseverance against adversity
· Demonstrates ownership and responsibility for what has been committed
· Has excellent communications and interpersonal skills
· Has a strong Business and financial acumen
· Has the ability to collaborate with other peers and stakeholders effectively
· Is able to manage their time effectively within the 90 day business cycle
· Has the ability to travel (nationally & internationally) up to 25% when required

4. Major Challenges:

Project Delivery:
· Commencing projects at a time that suits both PSO and customers
· Delivery of technically complicated projects with limited customer buy-in
· Completing projects in such a way that end of quarter revenue goals, required margin and deadlines are achieved

Staff Management:
· Communicating Project Management goals and objectives to technical staff

Personal Management:
· Ensuring a work life balance is achieved
· Balancing the demands of project delivery, revenue achievement and staff management

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VMwareのプロジェクトマネージャは、コンサルティングサービスにおけるビジネスプロセスを円滑に推進する役割を担います。そのプロセスを通じて、サービスデリバリーの品質維持・向上および効率化の責務を負います。業務の遂行にあたって、サービスデリバリーを担当するコンサルタント、国内の各部門やパートナー企業、海外のVMwareのグローバルのオペレーションチームと連携します。プロジェクトマネージャが持つ目標指標は、正確かつ迅速なタスク実施率とお客様満足度です。

契約管理:コンサルティングサービスの提供に伴う契約プロセス等の実施

  • コンサルタントと連携し、支援内容を定義したドキュメント等の作成(作業範囲記述書(SOW)の作成)
  • サブコントラクターへの受発注管理(作業指示書(Work Order)/注文書(Purchase Order)、検収書管理、入出金管理)

サービスデリバリ品質管理:プロジェクトの課題状況の実施
  • コンサルタントと連携したプロジェクト計画進行状況管理(スケジュール管理)
  • 定期的な問題発生状況の確認および必要に応じたエスカレーション
  • サービス提供後の顧客満足度調査の実施と結果分析

売上管理:サービスの実施計画等を基に、実績ならびに予測分析を実施
  • 売上およびコストの実績管理と予測管理

その他:
  • グローバルオペレーションチームへの各種レポーティング/エスカレーション
  • 生産性・迅速性向上に向けたビジネスプロセス改善業務


必要な経験・スキル
  • IT業界における、グローバルチーム連携のあるビジネスオペレーション業務実績 5年以上
  • PM経験 3年以上できれば5年以上


歓迎する経験・スキル
  • サービスビジネスにおけるビジネスオペレーション経験
  • PMP保持者
  • Excel 集計・分析スキル(関数・VBA・分析手法)
  • ファイナンス知識
  • 英語力(Discussionレベル)

PSOJapan referral campaign

VMware is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: VMware is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at VMware are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. VMware will not tolerate discrimination or harassment based on any of these characteristics. VMware encourages applicants of all ages. VMware will provide reasonable accommodation to employees who have protected disabilities consistent with local law.


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