Business Analyst II - EDA - Global Support & Enablement

Job Description

Business Summary:

The EDA department is VMware's central source for managing data as a company asset. Key functions within EDA include MDM, BI, Advanced analytics, Data Sciences & Business Strategy & Operations. This is a business facing department that reports into the CFO organization. However, it is a shared-services, business-consulting organization that acts as a liaison between business stakeholders and IT partners to drive and help the company to realize the vision for VMware data and information as an asset. Business Strategy & Operations teams focus on the overall budget planning & spend, support business operations and work on enablement of new learnings across EDA business.


  • Engage with business stakeholders to understand business requirements & demonstrate ability to develop and prepare business analysis, plans & business requirement definitions
  • Identify the system integration failures, fix or raise to the appropriate stakeholders and ensure to solve the issue
  • Engage with business stakeholders to understand business requirements & demonstrate ability to develop and prepare business analysis, plans & business requirement definitions
  • Support the functional design and implementation of projects and create solutions to meet business objectives and resolve system / process issues
  • Responsible for business process understanding of data reporting and analytics
  • Manage relationships with multiple business teams, stakeholder & partners for new solution implementation & adoption
  • Establish SOP (Standard Operating Procedures) to maintain and improve data quality
  • Leverage business knowledge and expertise to drive business process improvements - bring in the quality excellence tools
  • Extensive validation skills of the gathered data for veracity, consistency and completeness

  • 2- 3 years of industry experience in Data Management practices and methodologies
  • Agile/Scrum and Project Management hands on experience
  • Strong experience in Data Segmentation, Enrichment and Quality
  • Attention to detail and strong personal organizational skills and able to work in fast paced, high volume environment
  • Proven ability to provide guidance and make decisions that require judgment and consideration of possible impacts
  • Should have exhibited accountability, ownership and decision-making capabilities
  • Self-directed and proactive approach to tackling problems and leveraging resources
  • Demonstrated process management, testing and document control skills
  • Experience on task prioritization, workload and escalation management
  • Strong verbal and writing skills, project and time management skills, ability to work in teams
  • Flexible and resilient, comfortable with ambiguity, adaptable to a high-change environment
  • Experience with identifying improvement opportunities, defining and implementing new processes
  • Good office software skills (e.g., Excel, Access, Visio, PPT), knowledge of relational, object & dimensional databases, and familiarity with statistical packages and analysis techniques
  • Should perform end to end RCA on issues and challenges that are reported by business system users and process owners
  • Exposure towards building playbooks, SOP's, KPI's will be an added advantage
  • Should have excellent knowledge on proactive data analysis in conjunction with business needs
  • Good understanding on all or any two of the domains (Customer, Contact, Product and/or Vendor)
  • Should have Excellent Communication skills, both verbal and written

Preferred Skills:
  • Tableau, BOBJ, Power BI, Qlik or any other reporting/analytics tool
  • MS Office - Documentation, Excel, Presentation, PMP Tools
  • SQL & MS Access

VMware is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: VMware is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at VMware are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. VMware will not tolerate discrimination or harassment based on any of these characteristics. VMware encourages applicants of all ages. VMware will provide reasonable accommodation to employees who have protected disabilities consistent with local law.

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