Sr. Product Risk Manager
Company Description
Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.
Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.
Job Description
Visa Commercial Solutions (VCS) is a global leader in B2B payments, providing a comprehensive suite of solutions for small businesses, mid-market and large corporations, and government organizations. As we continue to expand our product offerings and enter new payment flows, the proactive management of risk is paramount to our success and the security of our clients.
The Visa Commercial Solutions team is seeking a seasoned and strategic Senior Product Manager for Risk Oversight across the Global Product team. This is a critical role responsible for establishing and maintaining a comprehensive risk management framework across the entire VCS product portfolio. Unlike a traditional product management role, this position will not own a single product but will act as a key advisor and subject matter expert, collaborating with and influencing product managers across the global VCS team.
- The Senior Product Risk Manager will support the VCS Global Product Teams as the First Line of Defense to identifying and managing risks across the suite of commercial products.
- They will play an active role in the continuous process of risk identification, which is incorporated into day-to-day business processes such as New Business Initiatives Assessment, Third Party Risk Assessments, Corporate Key Controls and our internal Risk Control Self-Assessment (RCSA) processes.
- This role will help ensure risks are identified from a wide range of sources and techniques, including past events, emerging risks, client feedback, scenario planning and analysis, review of strategic priorities, and consideration of ecosystem and environmental factors.
- The ideal candidate will have a deep understanding of the payments ecosystem, a passion for risk management, and a proven ability to lead through influence in a complex, matrixed organization.
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Key Areas of Responsibility:
The Senior Product Risk Manager will be responsible for advising the VCS Global Product Team on the several risk domains:
- Third-Party Risk: Provide guidance on the risks associated with our ecosystem of third-party service providers and partners, ensuring robust due diligence and ongoing monitoring are embedded into our product lifecycle.
- Credit Settlement Risk: Collaborate with product and finance teams to assess and mitigate risks related to the settlement of funds, particularly in new and evolving payment flows.
- Regulatory & Compliance Risk: Advise product teams on designing solutions that are compliant by design and meet all legal and regulatory mandates.
- Fraud Risk: Partner with product managers to develop and implement fraud detection and prevention strategies within their roadmaps, protecting Visa and our clients from emerging threats.
- Operational Risk: Proactively identify potential risks within our internal processes and systems, and recommend enhancements and controls to ensure operational resilience.
- Model Risk: Establish governance and oversight for risk models utilized within VCS products, ensuring they are performing as expected and are regularly validated.
Principle Functions: Collaboration, Advisory, Process Implementation and Adherence:
- Act as a central point of contact for risk-related matters within the VCS Global Product Team.
- Advise and guide product managers on incorporating risk mitigation strategies into their product roadmaps and feature backlogs.
- Foster a culture of risk awareness and proactive risk management across the product organization.
- Collaborate closely with cross-functional teams including Risk, Legal, Compliance, Rules, and Cybersecurity to ensure a cohesive and comprehensive approach to risk.
- Develop and disseminate best practices, frameworks, and training materials to empower product managers to make informed risk-based decisions.
- Review new product proposals and initiatives to determine if a formal risk assessment is required through Visa’s risk tools.
- Help teams implement ongoing monitoring processes to ensure adherence to established controls, as well as communicate and escalate risks as appropriate.
This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.
Qualifications
Basic Qualifications:
8 or more years of relevant work experience with a Bachelor Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD
Preferred Qualifications:
9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD
Deep understanding of the B2B payments landscape, including accounts payable, accounts receivable, and cross-border payments.
Demonstrable experience in risk management disciplines such as credit risk, operational risk, or fraud prevention.
Strategic thinker with exceptional analytical and problem-solving skills.
Proven ability to lead and influence cross-functional teams without direct authority.
Excellent communication and interpersonal skills, with the ability to articulate complex risk concepts to a variety of audiences.
Experience with Agile and other product development methodologies is highly desirable.
Additional Information
Work Hours: Varies upon the needs of the department.
Travel Requirements: This position requires travel 5-10% of the time.
Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.
U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 152,200.00 to 220,850.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.
Perks and Benefits
Health and Wellness
- Long-Term Disability
- HSA With Employer Contribution
- On-Site Gym
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short-Term Disability
- Health Reimbursement Account
- Mental Health Benefits
- Virtual Fitness Classes
- HSA
Parental Benefits
- Fertility Benefits
- Family Support Resources
- Birth Parent or Maternity Leave
- Non-Birth Parent or Paternity Leave
Work Flexibility
- Flexible Work Hours
- Remote Work Opportunities
- Hybrid Work Opportunities
Office Life and Perks
- Commuter Benefits Program
- Company Outings
- On-Site Cafeteria
- Holiday Events
- Happy Hours
- Casual Dress
Vacation and Time Off
- Paid Holidays
- Paid Vacation
- Volunteer Time Off
- Summer Fridays
- Leave of Absence
- Personal/Sick Days
Financial and Retirement
- 401(K)
- Relocation Assistance
- Performance Bonus
- Stock Purchase Program
- Company Equity
- 401(K) With Company Matching
- Financial Counseling
Professional Development
- Shadowing Opportunities
- Access to Online Courses
- Promote From Within
- Learning and Development Stipend
- Tuition Reimbursement
- Mentor Program
- Leadership Training Program
- Associate or Rotational Training Program
- Lunch and Learns
- Internship Program
- Professional Coaching
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)