Clinical Intake Specialist (Part-Time)

CLINICAL INTAKE SPECIALIST

Virta is an online specialty medical clinic that reverses type 2 diabetes safely and sustainably, without the risks, costs, or side effects of medications or surgery. Our innovations in nutritional biochemistry, data science and digital tools combined with our clinical clinical expertise are shifting the diabetes treatment paradigm from management to reversal. Our mission - to reverse type 2 diabetes in 100 million people by 2025.

 

Responsibilities:

  • Conduct informational calls with prospective Virta Clinic patients to explain both the treatment program and foundational science
  • Maintain credible and empathetic manner through all internal and external interactions, primarily with respect to Patients and Physicians
  • Motivate and excite prospective Patients
  • Field array of questions regarding foundational science
  • Remain compassionate and have a personable call manner
  • Screen patients for fit based on their medical history and other factors
  • Note and track the efficacy of different messaging tactic tests during calls
  • Take part in weekly team meetings, present present key findings and insights
  • Make recommendations to drive marketing or other messaging opportunities

Qualifications:

  • Experience in a customer or patient-facing role -- sales experience a plus
  • Understanding of biological and medical terminology -- nutrition background desired
  • Personal experience with low carb or ketogenic diet desired but not required
  • Dedication towards improving the health of others
  • Deep empathy for others, and an ability to advocate for others from a diverse set of medical conditions, circumstances, and lifestyles
  • A positive team-player
  • Experience working with PHI, or highly confidential information
  • Ability to clearly communicate technical and medical information
  • Enthusiasm to learn scientific and treatment options for Virta
  • Mission driven mentality

 

Ideal Schedule

(Hours subject to change; Flexible Hours Preferred)

Hours: 9:30am-2:00pm PT

Days of Week: Mon, Tues, Fri, and either Thurs or Sat 




Meet Some of Virta's Employees

Bryce A.

Software Engineer

Bryce works as a full-stack engineer on the Internal Tools Team, building software to help Virta’s clinicians and health coaches effectively treat patients. Outside of his team, he's helped build Virta culture by developing processes around interviewing and by organizing internal hackathons.

Neha S.

Engineering Lead

Neha leads engineering efforts around Virta’s patient-facing mobile and web applications. She facilitates cross-company communication, supports engineering productivity, and assists in the development of Virta’s technical and product roadmaps.


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