Retail Facilities Coordinator


Responsible for coordinating all aspects of facilities maintenance and MRO supplies for Vera Bradley's retail locations. Manage collaborative relationships between Visual Merchandising, Retail Construction, Risk Management, and corporate Engineering to ensure maintenance is performed in a manner that maintains the Vera Bradley brand with the lowest possible cost.

ESSENTIAL DUTIES & RESPONSIBILITIES (Note: Other duties may be assigned)

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Coordinate with Vera Bradley management and vendor partners to support the needs of our retail locations
  • Coordinate supplies orders for all retail locations regarding maintenance and operations
  • Responsible for work order flow for retail work requests
  • Take appropriate and timely action when vendors fail to meet their obligations
  • Schedule and manage inspections and repairs for retail locations
  • Interface with Landlords for all Vera Bradley facilities to ensure repairs are completed timely and accurately
  • Coordinate Preventive Maintenance and repair schedules for key store services
  • Maintain legal records for each location regarding fire prevention and lease abstracts
  • Process department invoices for approval and payment
  • Assist in the establishment, analysis, and submission of annual maintenance budget
  • Prepare monthly reports on maintenance costs per store
  • Maintain awareness and keep updated on all technical advancements within area of responsibility
  • Maintain collaborative relationships with all other departments by reporting issues to Construction and Visual teams and liaising with corporate Engineering
  • Work with mall operations team to resolve issues outside of the lease lines when necessary


  • Associate's Degree in Business or related field preferred
  • 2+ years combined maintenance and/or project coordination experience
  • Experience using CMMS, Service Channel is a plus
  • Retail industry experience preferred


The requirements listed below are representative of the knowledge, skills, and/or abilities required to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Detail oriented with the ability to manage multiple tasks simultaneously
  • Excellent organization and follow through skills
  • Excellent interpersonal, written and verbal communication skills with strong presentation skills
  • Ability to build and maintain good rapport with internal and external customers and handle situations with confidence, tact and resourcefulness
  • Flexible, adaptable with the ability to work under pressure to meet deadlines in a fast paced office environment
  • Strong team player
  • Strong PC skills utilizing Microsoft Office software; MS Project experience a plus
  • Knowledge of gift and apparel industry a plus
  • Ability to work a flexible schedule to meet needs of retail stores during evening and weekend hours


The physical demands described here are representative of those an individual must meet to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Office environment. Utilizing an office desk – sitting, reading, listening, or speaking with the ability to move intermittently throughout the day
  • Strong sensory skills, such as good eyesight, good hearing, and dexterity
  • Ability to operate office equipment, including computers, copiers, fax machines, and phones
  • Ability to occasionally lift and/or move up to 10 pounds
  • Ability to operate personal or Company vehicle for local errands, deliveries and pickups
  • Some minimal travel may be required (less than 10%) to assess maintenance improvement opportunities and warranty visits

Equal Opportunity Employer/Vets/Disabled

Vera Bradley is an Equal Opportunity Employer and Affirmative Action Employer. For more information, please click the following links:

Vera Bradley's Equal Employment and Affirmative Action Policy

Equal Employment Opportunity is The Law (in English)

Equal Employment Opportunity is The Law (in Spanish)

Equal Employment Opportunity is The Law (Supplement)

Pay Transparency

E-Verify Participation Poster (English)

E-Verify Participation Poster (Spanish)

Right to Work Poster (English)

Right to Work Poster (Spanish)

If you need a reasonable accommodation for any part of the employment application process, please send an e-mail to [email protected] Please include the accommodation you are requesting and your contact information. Reasonable accommodations are considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation and other EEO/Affirmative Action issues will be responded to from this e-mail address.

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