Senior IT Administrator

Join one of the fastest growing companies in high tech. Veeva is experiencing rapid growth as the market expands for industry-specific, cloud-based software solutions. A pioneer in industry cloud, according to Forbes, "Veeva Systems is at the heart of two explosive megatrends: the cloud and life sciences." We build innovative SaaS solutions that include CRM, content management, and customer master data management for life sciences customers ranging from emerging biotechs to the largest global pharmaceutical companies.

Read the buzz, see our videos, and hear from our team about the innovation, people, and life at Veeva. Are you ready to innovate, inspire, thrive, and shape the future of the industry cloud? Start your best career move here...

Job Summary:

Veeva Systems is seeking an energetic Senior IT Administrator for Veeva China based in Dalian. This person must be resourceful, technical, cool under fire, and love to work in a fast paced environment. For the right candidate, this is a fun job with a dynamic and growing company where you will be given the opportunity to contribute and learn. You must have a sense of autonomy, job ownership, and be willing to work in a role where at times, the job scope is not clearly defined.

Responsibilities:

  • Ensure the efficiency of All Shanghai/Beijing/Dalian 3 offices network connection
  • Manage and deploy corporate PC’s/Mac’s (new hardware configuration, image maintenance, diagnosis and repair, coordinate warranty repairs)
  • Provide end user technical support for employees located in Shanghai/Beijing/Dalian
  • Distribute hardware and create user accounts for new employees
  • Maintain IT asset data (serial numbers, software keys, locations, etc.)
  • Shipping, recycling, and disposal support of computers, peripherals
  • Manage hosted PBX configuration and distribution of VOIP phones
  • Assist in the management of IT applications (Google Apps, intranet, Egnyte, etc.)
  • Communicate with US and European team
  • Help on various Veeva commercial and R&D product performance testing
Requirements:
  • BA/BS degree with emphasis on Computer Science, MIS, or equivalent
  • Good English communication skills
  • Excellent verbal, written, analytical, presentation, and interpersonal skills
  • Strong understanding of Windows and/or Mac operating system, as well as most popular Network protocols
  • Understanding of IT Security best practices
  • Ability to install, upgrade and maintain all types of software
  • Ability to trouble shooting network issues / performance, and provide solutions
  • Proficiency organizing and prioritizing work to meet deadlines
  • Ability to independently research and implement new technologies
Nice to Have:
  • Experience with VOIP phone systems is desired
  • Previous data center or network experience is a plus


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