Sr. CXD Scrum Master

    • Philadelphia, PA

Are you ready to be part of the transformation?

As an Agile Scrum Master in Vanguard's Client Experience program, you'll work with a team that's changing the way IT gets done at Vanguard. Client Experience lab teams are comprised of a scrum master, product, owner, developers, designers, and data analysts who work together to own and solve a business problem. Our teams are encouraged to push the boundaries of the status quo and operate with enhanced speed and agility to deliver meaningful customer experiences in a rapid build-measure-learn manner.
People vs. process! We're looking for servant leaders who are passionate about the power of empiricism to propel the team toward learning through experimentation and observation, Agile practices to enable teams to achieve and maintain a level of high performance, and be able to quickly build relationships to navigate the organization and clear the team's impediments. With a focus on value delivery vs. project delivery, your deep understanding of Agile frameworks and practices will be called upon as you coach and mentor your team so that they improve sprint over sprint. You'll be part of a growing community of scrum masters and coaches who regularly share tips, tricks, and articles to help you grow in your craft.
The ideal candidate should have 3+ years of Scrum Master responsibilities, be a Certified Scrum Master® or willing to pursue certification, and have a proven track record of using emotional intelligence and lean and agile practices to achieve high team performance.


Create the products that are changing an industry:

We never stop working to make investing simpler and more successful for our clients. By promoting new ways of working, you'll optimize products and keep our client experience improving at pace. Your work as a Scrum Master will not only give you true ownership of your products as you capitalize on a Lean Agile approach. It will change the way the world invests. Make it count.

In this role you will:

Propel teams and leaders to change the way IT gets done at Vanguard. Be the change agent needed through the ebbs and flows of the transformation journey while promoting a culture of alternative thinking and can generate enthusiasm & integrity in others


    • Minimum of five years related work experience. Two years of managing a project preferred. Financial Services and technical experience preferred.
    • Undergraduate degree in related field (Computer Science, Engineering) required. Graduate degree preferred.

    Special Factors

    • Vanguard is not offering visa sponsorship for this position.

    About Vanguard

    We are Vanguard. Together, we're changing the way the world invests.

    For us, investing doesn't just end in value. It starts with values. Because when you invest with courage, when you invest with clarity, and when you invest with care, you can get so much more in return. We invest with purpose - and that's how we've become a global market leader. Here, we grow by doing the right thing for the people we serve. And so can you.

    We want to make success accessible to everyone. This is our opportunity. Let's make it count.

    Inclusion Statement

    Vanguard's continued commitment to diversity and inclusion is firmly rooted in our culture. Every decision we make to best serve our clients, crew (internally employees are referred to as crew), and communities is guided by one simple statement: "Do the right thing."

    We believe that a critical aspect of doing the right thing requires building diverse, inclusive, and highly effective teams of individuals who are as unique as the clients they serve. We empower our crew to contribute their distinct strengths to achieving Vanguard's core purpose through our values.

    When all crew members feel valued and included, our ability to collaborate and innovate is amplified, and we are united in delivering on Vanguard's core purpose.

    Our core purpose: To take a stand for all investors, to treat them fairly, and to give them the best chance for investment success.

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