Manager of Data Reporting
To lead FAS data reporting and to manage the team of Reporting Analysts that produce the data reports and scorecards that outline the health/success level of various areas and metrics of the FAS business, which will in turn be used to drive the strategic direction of the business.
Duties and Responsibilities
Manages staff. Provides guidance, training and motivation as necessary to develop this staff. Hires, evaluates and counsels personnel. Follows corporate disciplinary procedures per established Vanguard standards as required. Sets performance standards, reviews performance, provides feedback and recommends wage increases in accordance with the applicable HR policies and procedures.
Evolves and gains alignment around the FAS data reporting vision and strategy
Works with all levels of FAS leadership and crew to determine the highest value add reports that should be generated for the division - and is accountable for maintaining/evolving the reporting suite necessary to enable the efficient generation of those high-value reports.
Initiates and manages multiple reporting and metrics projects that are well-planned and smoothly executed. Ensures all reports and analyses are accurate, clear, timely, concise and user-friendly.
Serves as gatekeeper for FAS ad-hoc and strategic reporting requests. Establishes, communicates, and enforces an intake process to create a great client experience. Negotiates with clients and recommends prioritization of reporting efforts. Develops and maintains a reporting service model to ensure client needs are being met. Responsible for monitoring crew to adhere to best practices for report creation and information security standards.
Establishes easily accessible reporting suite and documents and maintains metrics definitions. Keeps reporting suite current to business needs and provides maintenance to metric definitions related to business changes. Works with IT and Business partners to support information flow for new business ideas, business and industry changes. Seeks to strategically and proactively provide reporting and data sets to business.
Evaluates and recommends new reporting tools/data models and new approaches to reporting. Consistently seeks ways to improve reporting processes to add value to clients. Provides independent research to make recommendations and evaluate new technology solutions to support business reporting goals.
Supports FAS Data Governance & Quality team by tracking data defects and creating reporting projects to audit and monitor FAS Data Quality score. And overall; collaborates with the Data Governance and Quality team to identify opportunities to continually evolve the governance and quality of the FAS data sets, manages the team of Analysts to adhere to the data governance policies and processes, and oversee 3rd party data implementation and integration efforts.
Leads the development and execution of business change management and communication plans, or ensures integration of these activities with other major programs as appropriate. Ensures highly effective communications and business readiness regarding project status and issues occur regularly to key stakeholders in a variety of forums (sponsor, division meetings, TRGs, etc.) Establishes metrics (i.e. business dashboards) to evaluate teams' effectiveness and progress. Works with Sales and management sponsors to support reporting initiatives.
Represents FAS data reporting interests in corporate or cross-divisional initiatives. Ensures coverage of operational and technological issues in discussions of new product and services. Controls aspects of projects involving legal and compliance issues, workflow and procedures, testing requirements, reporting, budget, and benefit measurement.
Establishes metrics (i.e. a dashboard) to evaluate teams' effectiveness and progress. Provides day-to-day technical support to 'consumers'/users of data reports and scorecards.
Assists with business planning, budgetary planning, and the development of strategic business initiatives.
- Participates in special projects and performs other duties as assigned.
- Undergraduate degree or equivalent combination of training and experience required, graduate degree preferred.
- Minimum five years general business experience, with experience in data management, data reporting and/or similar role preferred.
- Strong written and verbal communications skills, with keen attention to detail.
- Strong analysis and problem solving skills.
- Familiarity with Vanguard's IT project development process.
- Proven leadership and decision making skills and strong interpersonal skills.
- Proven ability to identify opportunities and execute solutions both strategically and tactically.
- Proven ability to successfully develop strong working relationships with staff and management within Vanguard.
- Be a self-starter, open-minded, desire to drive change and improve current standards.
- Good business judgment and ability to quickly prioritize critical initiatives.
Vanguard is not offering visa sponsorship for this position.
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