Business Systems Analyst II

To elicit and document business needs that may be implemented in mainframe, client/server, Web, and/or PC-based systems. To write IT documentation, including system and software requirements. To assist the business lead with writing client documentation, maintaining requirements and requirements traceability.

Job Description:

Provide intermediate level IT business needs analysis of applications/databases; use a variety of information gathering techniques (e.g., interviews, facilitated sessions) to determine system requirements and technology needs; lead requirements gathering sessions for cross divisional and sub-divisional projects; map work flows of internal client; ensure project addresses business needs and IT issues including security; elicit identification of business assumptions and risks and communicate technical issues at appropriate level for audience; translate business needs into system and software requirements, and write requirements documents; participate in Change Control Board activities to ensure system specifications are met, and to identify the risks and interface issues that may result from approval or rejection of changes; write use case documents and requirements; participate in inspections and other client meetings throughout the project life cycle to identify issues; assist business lead with writing documentation, user procedures and workflows; elicit business criteria used to evaluate IT vendor products; utilize solid understanding of IT policies and procedures, especially those for quality and productivity standards.


Requires Bachelor’s or higher degree in Business Administration, Computer Science, or closely related field and three years of experience in job offered or in IT position(s) including Business Systems Analyst and/or Business Systems Analyst/Tester. Background in education, training or experience must reflect full project life cycle, system solution models and alternatives including IT vendor evaluations, security, software capabilities and limitations, e.g. performance and design, prototyping and use case scenarios, assessment of benefits and risks of automating and changing processes on own and shared systems, translation of business rules into computer logic, tables, on-line approvals, and maintenance schedules, quality assurance methodology and inspections, thorough knowledge of functional requirements and documentation deliverables; knowledge of one or more IT platforms: AS/400, Client/server, IBM mainframe, Microsoft Windows NT, OS/390, UNIX; knowledge of current versions of Lotus Notes, Microsoft Office Suite, Microsoft Project.

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