Business Insights Manager
To lead divisional data reporting and to manage the team of Reporting Analysts that produce the data reports and scorecards that outline the health/success level of various areas and metrics of the business, which will in turn be used to drive the strategic direction of the business.
The ideal candidate will have experience with visual analytics tools like Tableau and cloud data sourcing. In addition, they should be a strong conceptual thinker with the ability to tell a compelling story with concise and impactful visuals. Finally, they will be resilient and desire to be apart of a growing reporting and analytics environment.
Duties and Responsibilities
Manages staff. Provides guidance, training and motivation as necessary to develop this staff. Hires, evaluates and counsels personnel. Follows corporate disciplinary procedures per established Vanguard standards as required. Sets performance standards, reviews performance, provides feedback and recommends wage increases in accordance with the applicable HR policies and procedures.
Evolves and gains alignment around the division's data reporting vision and strategy.
Works with all levels of divisional leadership and crew to determine the highest value add reports that should be generated for the division - and is accountable for maintaining/evolving the reporting suite necessary to enable the efficient generation of those high-value reports.
Initiates and manages multiple reporting and metrics projects that are well-planned and smoothly executed. Ensures all reports and analyses are accurate, clear, timely, concise and user-friendly.
Serves as gatekeeper for divisional ad-hoc and strategic reporting requests. Establishes, communicates, and enforces an intake process to create a great client experience. Negotiates with clients and recommends prioritization of reporting efforts. Develops and maintains a reporting service model to ensure client needs are being met. Responsible for monitoring crew to adhere to best practices for report creation and information security standards.
Establishes easily accessible reporting suite and documents and maintains metrics definitions. Keeps reporting suite current to business needs and provides maintenance to metric definitions related to business changes. Works with IT and Business partners to support information flow for new business ideas, business and industry changes. Seeks to strategically and proactively provide reporting and data sets to business.
Evaluates and recommends new reporting tools/data models and new approaches to reporting. Consistently seeks ways to improve reporting processes to add value to clients. Provides independent research to make recommendations and evaluate new technology solutions to support business reporting goals.
Supports the division's Data Governance & Quality team by tracking data defects and creating reporting projects to audit and monitor the division's Data Quality score. And overall; collaborates with the Data Governance and Quality team to identify opportunities to continually evolve the governance and quality of the data sets, manages the team of Analysts to adhere to the data governance policies and processes, and oversee third party data implementation and integration efforts.
Leads the development and execution of business change management and communication plans, or ensures integration of these activities with other major programs as appropriate. Ensures highly effective communications and business readiness regarding project status and issues occur regularly to key stakeholders in a variety of forums (sponsor, division meetings, TRGs, etc.) Establishes metrics (i.e. business dashboards) to evaluate teams' effectiveness and progress. Works with management sponsors to support reporting initiatives.
Represents the division's data reporting interests in corporate or cross-divisional initiatives. Ensures coverage of operational and technological issues in discussions of new product and services. Controls aspects of projects involving legal and compliance issues, workflow and procedures, testing requirements, reporting, budget, and benefit measurement.
Establishes metrics (i.e. a dashboard) to evaluate teams' effectiveness and progress. Provides day-to-day technical support to 'consumers'/users of data reports and scorecards.
Assists with business planning, budgetary planning, and the development of strategic business initiatives. Participates in special projects and performs other duties as assigned.
- Undergraduate degree or equivalent combination of training and experience required, graduate degree preferred.
- Minimum five years general business experience, with experience in data management, data reporting and/or similar role preferred.
- Strong written and verbal communications skills, with keen attention to detail.
- Strong analysis and problem solving skills.
- Familiarity with Vanguard's IT project development process.
- Proven leadership and decision making skills and strong interpersonal skills.
- Proven ability to identify opportunities and execute solutions both strategically and tactically.
- Proven ability to successfully develop strong working relationships with staff and management within Vanguard.
- Be a self-starter, open-minded, desire to drive change and improve current standards.
- Good business judgment and ability to quickly prioritize critical initiatives.
Vanguard is not offering visa sponsorship for this position.
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