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U.S. Department of State

Information Technology Specialist

Washington, DC

Summary

This position is located in the Bureau of Consular Affairs, Office of Consular Systems and Technology, Service Strategy and Service Transition Division (CA/CST/ST).

This serves as public notice for the use of OPM's Direct Hire Authority. Applicants who meet the qualification requirements will be forwarded to the selecting official for consideration. We may select from this announcement or any other source to fill one or more vacancies.

Duties

  • Develops, customizes, and/or acquires applications software programs and tests, debugs, and maintains an assigned suite of software programs.
  • Conducts analyses of technical requirements for systems and services in the assignment area that often cross organizational lines and combine two or more discrete IT functions.
  • Develops Consular Affairs policies and methods to facilitate the security of and integrity of consular data, including the implementation and integration of multiple cybersecurity products to ensure the proper auditing of data access and use.
  • Coordinates the technical planning, design, development, testing, implementation, and management of internet/intranet activities associated with the administration of the assigned websites, including both front-end and back-end development.
  • Serves as web developer/administrator for one or more Consular Affairs websites.

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Requirements

Conditions of Employment
  • U.S. Citizenship is required.
  • Incumbent will be subject to random drug testing.
  • Must be able to obtain and maintain a Top Secret security clearance.
  • Annual Confidential Financial Disclosure required within first 30 days.
  • Successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit: www.dhs.gov/E-Verify/
Qualifications

Applicants must meet all the qualification requirements described below by the closing date of this announcement.

Applicants applying for the GS-12 grade level must meet the following requirements: Have IT-related experience demonstrating EACH of the four competencies AND specialized experience listed below:
  1. Attention to Detail - Exercises direct accountability for analyzing and refining systems requirements.
  2. Customer Service - Working with customers to test applications
  3. Oral Communication - Articulates and communicates to contractor project managers, the assignment, project, or problem to be solved, actionable events, milestones, deadlines and timeframes for completion
  4. Problem Solving - Ensuring the rigorous application of information security/information assurance policies
AND Have at least 1 full year of specialized experience equivalent to the GS-11 level in the Federal service which provided you with the particular knowledge, skills and abilities to perform the duties of the position.

Qualifying specialized experience must demonstrate the following:
  • Experience with highly complex technical problems and critical IT issues.
  • Experience with the Enterprise Change Management process.
  • Experience with monitoring customer IT requests.
  • Experience with integrating IT programs and services.
  • Experience with managing projects from end-to-end.
NOTE: In order to qualify for this position, your experience MUST be IT related; the experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as appropriate.

There is no substitute of education for specialized experience for the GS-12 position.

Applicants applying for the GS-13 grade level must meet the following requirements: Have IT-related experience demonstrating EACH of the four competencies AND specialized experience listed below:
  1. Attention to Detail - Leads the identification and application of data security requirements
  2. Customer Service - Oversees the planning, implementation, and administration of secure workstations
  3. Oral Communication - Advises and assists other IT Specialists
  4. Problem Solving - Serves as a Subject Matter Expert in data management and cybersecurity
AND Have at least 1 full year of specialized experience equivalent to the GS-12 level in the Federal service which provided you with the particular knowledge, skills and abilities to perform the duties of the position.

Qualifying specialized experience must demonstrate the following:
  • Experience with highly complex technical problems and critical IT issues.
  • Experience with the Enterprise Change Management process.
  • Experience with DevOps automation for systems.
  • Experience with Continuous Integration/Continuous Deployment (CI/CD), project management, and ticketing tools.
  • Experience with managing large-scale Information Technology (IT) contracts, programs, or services.
NOTE: In order to qualify for this position, your experience MUST be IT related; the experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as appropriate.

There is no substitute of education for specialized experience for the GS-13 position.

Education

Education requirements do not apply to this vacancy announcement.

Additional information

· For reasonable accommodation at the U.S. Department of State, please contact the Office of Accessibility and Accommodations at (202) 663-3474 or OAA@state.gov.

· If eligible, telework agreements may be permitted with supervisory approval.

· Multiple positions may be filled from this announcement. If eligible, applicants to this announcement may be referred to similar positions in any Bureau/Office listed on this announcement for approximately 240 days. Telework eligibility and security clearance requirements may vary for such similar positions.

  • Benefits

    A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits.

    Review our benefits

    Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Under the provisions of the Direct-Hire Authority, veterans' preference and traditional rating and ranking of applications does not apply. For this announcement, all applicants will be assessed to determine if they meet the qualifications for this position, specifically the education, specialized experience, and knowledge, skills, and abilities (KSAs) necessary to perform the work of the position. All applications that meet the required qualifications will be referred to the selecting official in the order in which the applications were received.

Your resume serves as the basis for qualification determinations and must highlight your most relevant and significant work experience and education (if applicable) as it relates to this job opportunity.

Your qualifications will be evaluated on the following KSAs and other characteristics that are relevant to the duties of this position and must be fully supported by information in your resume:
  • Knowledge of information technology life cycle management concepts
  • Knowledge of computer systems and software to enhance strategic and tactical planning
  • Skill in IT Management and Enterprise Architecture
  • Knowledge of network servers
  • Knowledge of information technology performance measures
  • Ability to manage IT assets and resources
Agency and Interagency Career Transition Assistance Program (CTAP and ICTAP) candidates must be well qualified for the position to receive consideration for selection priority. Candidates are considered well qualified if their knowledge, skills, and abilities (KSAs) exceed the minimum qualifications described in the announcement.

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Client-provided location(s): Washington, DC, USA
Job ID: USDep-CA-2024-0180
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Long-Term Disability
  • Parental Benefits

    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
  • Financial and Retirement

    • 401(K) With Company Matching
    • Pension
    • Relocation Assistance
  • Professional Development

    • Access to Online Courses
    • Tuition Reimbursement
    • Mentor Program

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