Sr Cash Accounting Clerk

This position will be working with customer and company banking information.Confidential information may not be shared with NSSC Remainco employees with the exception of SVP, Director and Operations staff.

Essential Functions and Responsibilities:

Posting incoming cash receipts that may include but not limited to credit card payments, bank lockbox payments, checks and cash.

Review the daily cash receipt journals for various newspaper sites

Perform employee training for the cash department

Handle customer service requests from both external paying customers as well as Gannett business unit queries

Research and resolve unapplied payments, NSF checks, credit card declines, and credit card disputes/chargebacks

Process adjustments for refunds or payment transfers.

Act as the Chase Orbital resource for the cash staff

Monitor and route all customer service emails in the NSSC cash mailbox

Skills/Abilities:

This individual will possess good communication and problem solving skills.Good organizational skills.Ability to work in a fast pace environment.Working knowledge of Microsoft Excel is required.

Cash receipts and/or accounts receivable clerical experience a plus.Professional and courteous customer service skills.

Education/Training:

An Associate's Degree is required.

4+ years data entry experience preferred.

Cash application preferred.

Shared service experience desired.


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