Sr Cash Accounting Clerk
This position will be working with customer and company banking information.Confidential information may not be shared with NSSC Remainco employees with the exception of SVP, Director and Operations staff.
Essential Functions and Responsibilities:
Posting incoming cash receipts that may include but not limited to credit card payments, bank lockbox payments, checks and cash.
Review the daily cash receipt journals for various newspaper sites
Perform employee training for the cash department
Handle customer service requests from both external paying customers as well as Gannett business unit queries
Research and resolve unapplied payments, NSF checks, credit card declines, and credit card disputes/chargebacks
Process adjustments for refunds or payment transfers.
Act as the Chase Orbital resource for the cash staff
Monitor and route all customer service emails in the NSSC cash mailbox
This individual will possess good communication and problem solving skills.Good organizational skills.Ability to work in a fast pace environment.Working knowledge of Microsoft Excel is required.
Cash receipts and/or accounts receivable clerical experience a plus.Professional and courteous customer service skills.
An Associate's Degree is required.
4+ years data entry experience preferred.
Cash application preferred.
Shared service experience desired.
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