- Ocala, FL
Ocala, FL, USA Req #16815
Wednesday, September 15, 2021
Gannett Co., Inc. (NYSE: GCI) is a subscription-led and digitally focused media and marketing solutions company committed to empowering communities to thrive. With an unmatched reach at the national and local level, Gannett touches the lives of millions with our Pulitzer-Prize winning content, consumer experiences and benefits, and advertiser products and services.
Our current portfolio of media assets includes USA TODAY, local media organizations in 46 states in the U.S., and Newsquest, a wholly owned subsidiary operating in the United Kingdom with more than 120 local news media brands. Gannett also owns the digital marketing services companies ReachLocal, Inc., UpCurve, Inc., and WordStream, Inc., which are marketed under the LOCALiQ brand, and runs the largest media-owned events business in the U.S., USA TODAY NETWORK Ventures.
To connect with us, visit www.gannett.com.
Assistant Delivery Manager
This position will assist the District Manager, and has distribution responsibility for all Home Delivery, Single Copy or HD/SC combination and reports to the District Manager or the Distribution Manager. Areas of responsibility include home delivery, single copy, blue chip, education, and non-daily circulation from USCP and USAT along with a number of third-party distribution partner contracts, The Asst. District Manager may also receive work assignments within many areas of the distribution function, which may include transportation, customer service, and redelivery operations. This position may be full time or part time.
The primary role of the Asst. District Manager is to achieve company objectives and oversee an independent contractor carrier force. The Asst. District Manager will also contribute to growing circulation volumes and revenue within the assigned district, by ensuring customer/subscriber service and satisfaction levels are met or exceeded. This position works part of the time in an office or distribution center and majority of the time within the assigned newspaper district or distribution area. The successful candidate will work flexible hours recruiting, negotiating and maintaining contracts with independent contractors for defined geographical areas. They will also split and realign delivery areas, manage dealer relations, collections/returns, deliver open / down routes
and monitor contract performance. financial and distribution performance metrics for their defined geographic area. Provide input to budgets for the area. Ensure the efficient distribution of products through initiation of route restructuring,consolidation, splits or other means designed to maximize volumes while limiting expense exposure. Work with other District Managers in the same geographic areas to improve efficiencies.
This position will insure that contractors adhere to their contractual obligation for customer service, complaint resolution, reporting, compliance of all local, state and federal laws. Overall responsibility for insuring product position, rack sales effectiveness, point of purchase material application, timely reporting, accounts receivable and adjustments. Manage product integrity (ABC/insert verification), field verification of TMC, bonding, and letters of credit. Managing drop times, delivery sequence/schedules, and contingency planning.
This position promotes customer satisfaction, and is responsible for ensuring that SOP's/contracts for customer service, complaint resolution, reporting, compliance of all local, state, federal, and Gannett regulations and policies are established and implemented consistently across the region in the delivery area. Strong management and training experience, good math and computer skills. Will manage home delivery and single copy operations in terms of total number of subscribers, number of wholesalers and collections. Will also be responsible for expense management in terms of delivery expense, subsidy and part-time staffing hours.
- Solid working knowledge in operations, systems, and sales
- Ability to work as part of a team, with minimal daily supervision and high degree of self-motivation.
- Strong PC skills including word processing and spreadsheet applications.
- Excellent oral and written communication skills.
- Strong leadership ability to lead a mixed workforce of employees and independent contractor spread out across several different markets
- Ability to problem solve, resolve issues & complaints, demonstrate sound reasoning,exercise judgment, and make decisions.
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