Billing Specialist

    • Fishers, IN

13095 Publishers Dr, Fishers, IN 46038, USA Req #10257

Monday, June 1, 2020

Gannett Co., Inc. (NYSE: GCI) is an innovative, digitally focused media and marketing solutions company committed to strengthening communities across our network. With an unmatched reach at the national and local level, Gannett touches the lives of nearly 140 million people monthly with our Pulitzer-Prize winning content, consumer experiences and benefits, and advertiser products and services. Gannett brands include the USA TODAY and more than 260 daily local newspaper brands, digital marketing services companies ReachLocal, WordStream, and ThriveHive and U.K. media company Newsquest. There's never been a better time to join our talented team. Visit to learn more about our opportunities, and visit Gannett Privacy Policy to understand our privacy policy.

The Accounting Specialist is responsible for timely, efficient and accurate completion of general finance tasks related to the business units. The Accounting Specialist services the Circulation Billing Group Manager, Circulation Billing Group Supervisor and business units as needed. The Accounting Specialist will focus primarily on the review and submission of billing files, identifying and uploading circulation adjustments, circulation data entry and customer service. Accuracy, timeliness and strong customer service skills are requirements for success.

Primary Responsibilities/Tasks

  • Carrier payment and subscriber refund review and submission
  • Circulation adjustment processing including review for proper transaction code use
  • Fields questions from field circulation teams and assists in resolving customer accounting issues or complaints accounting issues or complaints
  • Ensures standard circulation procedures are followed including adherence to internal control requirements
  • Develops relationships and provides support to the Circulation Billing Group Manager, Circulation Billing Group Supervisor and business unit Gannett Publishing Services staff
  • Active participation during internal audits
  • Provides and maintains excellent customer service to Circulation Billing Group management, hub management, business unit personnel and external customers management, hub management, business unit personnel and external customers
  • Other projects and duties as assigned.

Required Competencies

• Working knowledge of billing and accounts payable

• Accurate data entry skills

• Ability to analyze data and identify outages

• Customer/client focus

• Support multiple business units simultaneously

• Teamwork

Required Knowledge, Skills, Abilities

• 2+ years of general accounting clerical work experience

• Demonstrated customer service

• Strong organizational skills

• Proficiency in billing systems preferred

• Intermediate Excel skills

• Excellent data entry skills

• Ability to work in a fast pace environment

• Ability to complete various tasks on a daily/weekly/monthly basis

• Excellent communication and interpersonal skills to work with internal and external customers

Gannett Co., Inc. is a proud equal opportunity employer. We are a drug free, EEO employer committed to a diverse workforce. We will consider all qualified candidates regardless of race, color, national origin, sex, age, marital status, personal appearance, sexual orientation, gender identity, family responsibilities, disability, education, political affiliation, or veteran status.

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