Assistant District Manager
Gannett Co., Inc. (NYSE: GCI) is an innovative, digitally focused media and marketing solutions company committed to strengthening communities across our network. With an unmatched local-to-national reach, Gannett touches the lives of more than 110 million people monthly with our Pulitzer-Prize winning content, consumer experiences and benefits, and advertiser products and services. Gannett brands include USA TODAY NETWORK with the iconic USA TODAY and more than 100 local media brands, digital marketing services companies ReachLocal and SweetIQ, and U.K. media company Newsquest. To connect with us, visit www.gannett.com .
Assistant District Manager
Gannett Publishing Services
SUMMARY OF RESPONSIBILITIES
This position will assist the District Manager, and has distribution responsibility for all Home Delivery, Single Copy or HD/SC combination and reports to the District Manager or the Distribution Manager.Areas of responsibility include home delivery, single copy, blue chip, education, and non-daily circulation from USCP and USAT along with a number of third party distribution partner contracts. The Asst. District Manager may also receive work assignments within many areas of the distribution function, which may include transportation, customer service, and re-delivery operations.
The primary role of the Asst. District Manager is to achieve company objectives and oversee an independent contractor carrier force..The Asst. District Manager will also contribute to growing circulation volumes and revenue, by ensuring customer/subscriber service and satisfaction levels are met or exceeded. This position works part of the time in an office or distribution center and majority of the time within the assigned newspaper district or distribution area.
The successful candidate will work flexible hours recruiting, negotiating and maintaining contracts with independent contractors and working with district managers. They will also split and realign delivery areas, manage dealer relations, collections/returns, deliver open / down routes and monitor contract performance.
Ensure the efficient distribution of products through initiation of route restructuring, consolidation, splits or other means designed to maximize volumes while limiting expense exposure. Work with other District Managers in the same geographic areas to improve efficiencies.
This position will insure that contractors adhere to their contractual obligation for customer service, complaint resolution, reporting, compliance of all local, state and federal laws. Manage product integrity (ABC/insert verification), and field verification.
This position promotes customer satisfaction, and is responsible for ensuring that SOP's/contracts for customer service, complaint resolution, reporting, compliance of all local, state, federal, and Gannett regulations and policies are established and implemented consistently across the region in the delivery area.
Strong management and training experience, good math and computer skills. Will manage home delivery and single copy operations in terms of total number of subscribers, number of wholesalers and collections. Will also be responsible for expense management in terms of delivery expense, subsidy and part-time staffing hours.
A high school education is necessary; a college education will help in advancement opportunities. A good motor vehicle report, valid driver's license, dependable automobile, and liability insurance are necessary for this position. Distribution or circulation experience preferred.
Gannett Co., Inc. is a proud equal opportunity employer. We are a drug free, EEO employer committed to a diverse workforce. We will consider all qualified candidates regardless of race, color, national origin, sex, age, marital status, personal appearance, sexual orientation, gender identity, family responsibilities, disability, education, political affiliation or veteran status.
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