Account Manager, Strategic Accounts

Virtual Req #6405

Monday, November 12, 2018

Gannett Co., Inc. (NYSE: GCI) is an innovative, digitally focused media and marketing solutions company committed to strengthening communities across our network. With an unmatched local-to-national reach, Gannett touches the lives of more than 110 million people monthly with our Pulitzer-Prize winning content, consumer experiences and benefits, and advertiser products and services. Gannett brands include USA TODAY NETWORK with the iconic USA TODAY and more than 100 local media brands, digital marketing services companies ReachLocal and SweetIQ, and U.K. media company Newsquest. To connect with us, visit .

Four (4) positions available working out of any Gannett location

The Account Manager will be primarily focused on supporting and growing the digital and print business of the Strategic Accounts channel by growing revenue with existing customers, as well as identification and support of new advertising prospects through the funnel. Additionally, the Account Manager works with internal departments as a partner in developing complex advertising solutions and works directly with the clients to provide superior customer relationship management. Other activities include attending client meetings, creating advertising media plans, using independent judgment in negotiating terms, and managing the full lifecycle of day-to-day account management activities, including the successful launch and maintenance of all campaigns.


  • Work with assigned Digital/Integrated Sales Rep(s) on proposals, in order to meet client objectives, collaborating with various cross-company teams to develop best advertising solutions as needed
  • Develop and revise media plans with existing accounts by analyzing historical data on customer spending, as well as considerations of client objectives, timing, product offerings, product
    performance and inventory availability
  • Project management and coordination of campaign execution (contract development and execution, customer onboarding/handoff with client services, billing, campaign wrap reports and ongoing client retention activities)
  • Project management of internal creative builds and sponsorship/custom programs - working as a liaison between client/creative agency and internal teams towards successful execution
  • Collaborate closes with Client Services and Client Strategy to identify and own up-sell/cross-sell opportunities with the client
  • Ensure effective communication with sales teams to understand and anticipate customer needs, and ensure that advertising solutions meet those needs while setting internal and external expectations
  • Provide high level of customer service to clients with effective communication, timely responses to requests and proactive resolution of potential issues
  • Provide support on print business as needed
  • Participate in project work as directed by supervisor


  • Extensive working experience with developing large ad solutions against market strategies, events and brands
  • Extensive working experience with online media sales and responding to RFPs
  • Experience working with research, sales and operations to execute solutions
  • Excellent analytical and interpretative skills
  • Excellent interpersonal skills
  • Excellent written and oral communication skills
  • Excellent organizational skills
  • Strong knowledge of online media
  • Must be able to work in a fast-paced, high-pressured, dynamic environment, with tight deadlines
  • Must be able to constantly prioritize workload with minimal supervision and manage multiple projects
  • Must be a team player and key strategist

  • Bachelor's Degree (i.e. General Business, Economics, Finance, Marketing, Advertising or Public Relations)
  • 3 years working experience in digital advertising
  • 3 years previous work experience in the media/publishing industry
  • 3 years previous work experience working with sales personnel
  • Skills: Microsoft Office (Outlook, Word, Excel and Powerpoint), CRM or Order Management/Workflow systems experience a plus

We offer an energized, passionate team within a fun & flexible workplace. An opportunity to work alongside digital leaders and visionaries. We provide an elite benefits package that includes: PTO & Paid holidays, Medical, Dental, Vision, 401k, and other benefits.

Gannett Co., Inc. is a proud equal opportunity employer. We are a drug free, EEO employer committed to a diverse workforce. We will consider all qualified candidates regardless of race, color, national origin, sex, age, marital status, personal appearance, sexual orientation, gender identity, family responsibilities, disability, education, political affiliation or veteran status.

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