PATIENT SERVICES TECH

PATIENT SERVICES TECH at University of New Mexico - Hospitals summary:

The Patient Services Tech provides essential support in an emergency room setting by assisting with patient transport, basic patient care, and maintaining unit equipment and supplies. This role involves direct interaction with patients across all age groups, ensuring patient safety, comfort, and adherence to hospital policies. The position requires proficiency in communication, patient safety protocols, and the use of hospital information systems to support clinical operations.

Receive 17% Weekday Nights, 26% Weekend Nights and 15% Weekend Day shift differentials

Minimum Offer

$16.03/hr.

Maximum Offer

$17.86/hr.

Compensation Disclaimer

Compensation for this role is based on a number of factors, including but not limited to experience, education, and other business and organizational considerations.

Department: Emergency Room - Lomas

FTE: 0.90
Full Time
Shift: Rotating

Position Summary:
Perform patient care and support activities to promote a patient focused care environment. Transport patients within the hospital, assist procedure performance and processing, assist data entry of information into Hospital information system (s), order and stock supplies, maintain unit equipment, and assist patients. Ensure adherence to Hospitals and departmental policies and procedures. Patient care assignment may include neonate, pediatric, adolescent, adult and geriatric age groups.

Detailed responsibilities:
* COMMUNICATION - Communicate with staff to assure that patient is ready for transport
* COMMUNICATION - Communicate with patients to inform of reason for transport and to promote learning
* PATIENT CARE - Assist patients with basic ADLS
* PATIENT CARE - Answer patients' lights and provide patient service within skill level, or relay patient's request to appropriate care giver
* PATIENT TRANSPORT - Transport patients to and from requesting areas; ensure adherence to all safety measures

* PATIENT CARE - Assist in preparation and maintenance of patient care areas
* EQUIPMENT - Maintain unit equipment and manage routine repairs through clinical engineering
* SUPPLY - Assist in setting unit supply PAR levels, order supplies on a daily basis and stock supplies on a daily basis in cost effective manner
* PATIENT CARE - Pass and pick up dietary trays; communicates patient dietary needs as required
* SUPPLY - Assist in the acquisition of supplies, deliver supplies or specimens to other departments
* FACILITY - Report any physical plant safety issues or equipment problems to the appropriate resources
* COMPUTER - Demonstrate proficiency in utilizing and accessing appropriate computer and information system
* WORK - Able to work independently and within a team environment
* CONFIDENTIALITY - Maintains patient and staff confidentiality, yet reports any breach of conduct
* PATIENT CARE - Identify interpersonal problem areas and demonstrate ability to resolve conflict with those involved in a positive, constructive manner
* POLICIES - Comply with work environment routines according to hospital, nursing division and departmental policies and procedures
* PATIENT SAFETY 1 - Follow patient safety-related policies, procedures and protocols
* PATIENT SAFETY 2 - Demonstrate proactive approach to patient safety by seeking opportunities to improve patient safety through questioning of current policies and processes
* PATIENT SAFETY 3 - Identify and report/correct environmental conditions and/or situations that may put a patient at undue risk
* PATIENT SAFETY 4 - Report potential or actual patient safety concerns, medical errors and/or near misses in a timely manner
* PATIENT SAFETY 5 - Encourage patients to actively participate in their own care by asking questions and reporting treatment or situations that they don't understand or may "not seem right"

Qualifications

Education:
Essential:
High School or GED Equivalent

Experience:
Essential:

Nonessential:
1/2 year (6 months) directly related experience

Credentials:
Essential:
CPR for Healthcare/BLS Prov or Prof Rescuers w/in 30 days

Physical Conditions:
Heavy Work: Exerting 50 to 100 pounds of force occasionally, and/or 25 to 50 pounds of force frequently, and/or 10 to 20 pounds of force constantly to move objects or people. Physical Demand requirements are in excess of those for Medium Work.

Working conditions:
Essential:
Sig Hazard: Chemicals, Bio Hazardous Materials req PPE
Limited access to med room. Med Admin Policy, Att A
* Tuberculosis testing is completed upon hire and additionally as required

Department: Clinical Nursing Support

Keywords:

patient transport, basic patient care, emergency room support, hospital equipment maintenance, supply management, patient safety, clinical nursing support, hospital information systems, ADLs assistance, CPR certified

Client-provided location(s): Albuquerque, NM

Job ID: 5494279263

Employment Type: FULL_TIME

Posted: 2025-11-13T00:00:00