Sr. Medical Assistant Travel Role-Florida

    • Tampa, FL

Position Description

The Senior Medical Assistant - Clinic Integrations will provide training to acquired clinic MA staff to ensure established policies, procedures, and operating guidelines for WellMed are being followed. Works closely with operational partners , including training teams, to ensure successful clinic integration. Performs a variety of patient care activities that support the WellMed Care Model and contribute to improved patient health outcomes. The primary responsibilities of the position include assisting providers with patient exams, scribing exam notes, conducting screening tests, administering injections and performing phlebotomy and various other procedures. Responsible for delivering high quality customer service and maintaining established quality control standards. The Senior Medical Assistant - Clinic Integrations is expected to solve problems and prioritize and organize work tasks with minimal direct supervision.

This position requires up to 90% travel throughout the state of Florida with possible travel to Texas (All travel expenses paid).

**Position will be based at 500 N Westshore Blvd. Tampa, FL 33609 when not traveling.

Primary Responsibilities:

  • Travels to various assigned clinics within WellMed markets to provide MA support and training in acquired clinics to support the integration process
  • Provides support and serves as an on-going resource to the acquired clinic to ensure performance goals are met
  • Engages integration team to provide appropriate resources for training, tools and support to the clinic team to reach desired optimal state of operation
  • Builds and maintains relationships across business groups and cross functional teams
  • Ensures integration timelines are met in accordance with the approved project plan
  • Assists clinic staff in defining appropriate workflows based on introduction of new processes
  • Demonstrates a strong knowledge of and ability to perform skills within the scope of a Certified Medical Assistant, including but not limited to, procedures, injections, EKGs and phlebotomy. Able to adjust to clinic activities that often vary from day to day
  • Performs standard tasks associated with patient care with minimal oversight from supervisor:
    • Prepares charts prior to clinic sessions, ensures all specialist reports and test results are documented and available for physician review. Processes appropriate documents in an organized and accurate fashion
    • Rooms patients according to company standards, updates medication lists and completes screenings as indicated
    • Records patient care documentation in the medical record accurately and in a timely manner
    • Assists the provider during patient visits, including documenting portions of the visit in the electronic medical record while the provider is examining the patient. Requires active listening and the ability to accurately capture the provider's instructions
  • Coordinates patient care as directed by physicians, company standards and policies. Includes, but is not limited to, scheduling appointments, faxing prescriptions and calling patients after the visit to ensure the patient has been able to access care
  • Utilizes Motivational Interview skills to assist patients in setting short term health goals and developing self-management skills
  • Demonstrates an ability to organize tasks and solve routine problems independently, works with supervisor to solve more complex problems
  • Organizes exam and treatment rooms, stocks and cleans rooms and sterilizes instruments
  • Must maintain Medical Assistant and CPR certifications and keep current/valid
  • Performs all other related duties as assigned

Required Qualifications:

  • High school graduate or GED equivalent
  • Current, valid nationally recognized Medical Assistant Certification
  • Current, valid CPR certification
  • 5+ years of experience as a Medical Assistant
  • Computer literacy and the ability to master new applications and electronic medical records
  • Knowledge of medical terminology
  • ICD-10 and CPT coding
  • Ability to travel extensively 60-90% throughout WellMed markets
  • This position requires Tuberculosis screening as well as proof of immunity to Measles, Mumps, Rubella, Varicella, Tetanus, Diphtheria, and Pertussis through lab confirmation of immunity, documented evidence of vaccination, or a doctor's diagnosis of disease
Preferred Qualifications:
  • Bilingual (English/Spanish) verbal and written proficiency
  • Experience with WellMed Care Model and processes
  • Ability and willingness to work with a mature/senior population in healthcare
  • Ability to react calmly and effectively in emergency situations
  • Strong interpersonal and customer service skills
  • Excellent written, verbal and communication skills

Physical & Mental Requirements:

  • Ability to lift up to 25 pounds
  • Ability to push or pull heavy objects using up to 25 pounds of force
  • Ability to stand for extended periods of time
  • Ability to use fine motor skills to operate equipment and/or machinery
  • Ability to receive and comprehend instructions verbally and/or in writing
  • Ability to use logical reasoning for simple and complex problem solving
  • Occasionally requires exposure to communicable diseases or bodily fluids

If the hired individual resides in Florida (office based or telecommuting) this position requires the AHCA Level II background check (fingerprinting) by the State of Florida for all clinicians that have direct face to face contact with members OR employees who will have access to confidential patient data and will require renewal every five years.

Careers with WellMed. Our focus is simple. We're innovators in preventative health care, striving to change the face of health care for seniors. We're impacting 240,000+ lives, primarily Medicare eligible seniors in Texas and Florida, through primary and multi-specialty clinics, and contracted medical management services. We've joined Optum, part of the UnitedHealth Group family of companies, and our mission is to help the sick become well and to help patients understand and control their health in a lifelong effort at wellness. Our providers and staff are selected for their dedication and focus on preventative, proactive care. For you, that means one incredible team and a singular opportunity to do your life's best work.(sm)

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

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