Sr Business Analyst - Remote
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
You're empowered to do your best by supporting Optum Government Solutions Massachusetts (MA) Long Term Services and Supports (LTSS) Third Party Administration (TPA) program. Supporting the Commonwealth of Massachusetts, the MALTSS TPA program manages several elements of MassHealth's LTSS program, including prior authorization, provider enrollment and credentialing, program integrity, and quality improvement. The Sr. Business Analyst will be a subject matter expert responsible for end-to-end project activities and coordination related to the MALTSS business, as well as creating, controlling, and improving business processes. This position will lead projects related to implementation of client requirements, new processes, and quality improvement activities, including creating project plans, business requirement documents, UAT, and assisting with creating training materials.
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You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.
Primary Responsibilities:
- Generally work is self-directed and not prescribed
- Works with less structured, more complex issues
- Serves as a resource to others
- Assesses and interprets customer needs and requirements
- Identifies solutions to non-standard requests and problems
- Solves moderately complex problems and/or conducts moderately complex analyses
- Works with minimal guidance; seeks guidance on only the most complex tasks
- Provides explanations and information to others on difficult issues
- Coaches, provides feedback, and guides others
- Acts as a resource for others with less experience
Core Accountabilities:
- Serve as a subject matter expert driving end to end project execution, business analysis, and process improvement
- Ability to collaborate with several different business workstreams to understand their unique business functions and processes. Understand and/or anticipate potential downstream impacts current and/or new processes would have on the different business workstreams
- Strong understanding of how to write business requirements, create a project plan, operationalize regulations, and follow PMO best practices supporting both clinical and non-clinical workstreams
- Implement approved business process changes and/or system solution changes by managing all process/project documentation including Business Requirements Documents, UAT test cases, and managing a project timeline using relevant tools (MS project, Teams, MS Word etc.)
- Summarize and communicate proposed process and/or technical solution changes, including any potential impacts or risks associated with the change, to a variety of stakeholders including the workstream leaders, client, and senior leadership
- Provide input on relevant policies, procedures, and/or training and job aids to support new or updated business processes to ensure ongoing consistency
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in
Required Qualifications:
- 2+ years of experience creating Business requirements documents and Project Plans
- 2+ years of experience as a Business Analyst or Business Process Analyst
- 2+ years working in healthcare, preferably Utilization Management and/or Provider Support
- 1+ years of project management experience
- Background interfacing with external client stake holders
- Excellent time management, organizational, and prioritization skills with ability to balance multiple priorities
- Proficient with Visio, Word, Excel and PowerPoint
Preferred Qualifications:
- 2+ years of experience working with Medicaid and/or State Government
- Familiarity with Optum and Optum's products & services
- Familiarity with Salesforce
*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy.
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $71,200 to $127,200 annually based on full-time employment. We comply with all minimum wage laws as applicable.
Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
Perks and Benefits
Health and Wellness
- HSA
- On-Site Gym
- HSA With Employer Contribution
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short-Term Disability
- Long-Term Disability
- FSA
Parental Benefits
- Non-Birth Parent or Paternity Leave
- Birth Parent or Maternity Leave
Work Flexibility
- Remote Work Opportunities
Office Life and Perks
- Commuter Benefits Program
Vacation and Time Off
- Leave of Absence
- Personal/Sick Days
- Paid Holidays
- Paid Vacation
Financial and Retirement
- Relocation Assistance
- Performance Bonus
- Stock Purchase Program
- 401(K) With Company Matching
- 401(K)
Professional Development
- Promote From Within
- Shadowing Opportunities
- Access to Online Courses
- Tuition Reimbursement
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
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