Senior Marketing Specialist, Group Retiree Client Manager - Minnetonka, MN

    • Minnetonka, MN

Position Description

The Senior Marketing Specialist, Client Manager role is part of the Group Retiree marketing team responsible for developing and implementing marketing strategies for large Group Clients that meet the needs of the client as well as align with the overall Group Retiree business goals. This position requires direct interaction with Group Clients and close partnership with UHC Sales and Client Management.

Primary Responsibilities:

  • Develop and implement custom marketing plans to support the sale of Group Medicare products to both employer groups as well as individual retirees:
    • Enrollment materials
    • Custom communications based on client requirements
    • Presentations
  • Assesses and interprets customer needs and requirements
  • Identifies solutions to non - standard requests and problems
  • Project manage marketing initiatives by using internal tools
  • Create and maintain marketing schedules and material component spreadsheet/build of materials (BOM), as appropriate
  • Solves moderately complex problems and / or conducts moderately complex analyses
  • Works with minimal guidance; seeks guidance on only the most complex task
  • Translates concepts into practice
  • Provides explanations and information to others on difficult issues
  • Coaches, provides feedback, and guides others
  • Acts as a resource for others with less experience
  • Develop and implement marketing / communication plans to support / improve the overall member experience, improve retention and encourage members to take an active role in their health
  • Collaborate with Regulatory Affairs and Legal teams to ensure marketing materials are compliant with necessary state and federal guidelines
  • Work successfully with internal Marketing Creative / Brand (creative and production) team to create materials that are strategically sound and meet all client commitments

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:
  • Undergraduate degree or equivalent work experience
  • 5+ years of experience in Marketing, Client Management or Communications
  • 5 + years in client facing relationship management
  • 3+ years in project management
  • Strong presentation skills (over the phone, in-person with client)
  • Proficiency in Microsoft office suite including Word, Excel, Outlook and PowerPoint
  • Demonstrated collaboration and relationship building skills
  • Excellent verbal and written communication skills
  • Experience in a deadline driven matrix environment
  • Excellent organization skills and experience managing and prioritizing several deliverables
  • Ability to be flexible and work with ambiguity

Preferred Qualifications:
  • Healthcare industry experience
  • Knowledge of Medicare
  • Experience in a regulated industry

Careers at UnitedHealthcare Medicare & Retirement. The Boomer generation is the fastest growing market segment in health care. And we are the largest business in the nation dedicated to serving their unique health and well-being needs. Up for the challenge of a lifetime? Join a team of the best and the brightest to find bold new ways to proactively improve the health and quality of life of these 9 million customers. You'll find a wealth of dynamic opportunities to grow and develop as we work together to heal and strengthen our health care system. Ready? It's time to do your life's best work.(sm)

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Job Keywords: Marketing, Medicare, Client Manager, Implementation, Project Management, Group Retiree, Minnetonka, MN, Minnesota

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