RN Liaison Long Term Care Kent Sussex Counties DE

    • Dover, DE

Position Description

For those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care. Join us and help people live healthier lives while doing your life's best work.(sm)

The RN functions as part of the primary care team, and reports to the RN Nurse Manager and / or Clinical Services Manager providing care to residents of Long Term Care, Skilled Nursing and other facilities. The RN supports the team by performing activities as outlined below, and as assigned by the RN Nurse Manager or Clinical Services Manager of the team. The RN performs activities that fall within the RN scope of practice. This role works in close collaboration with all of the team members, and may support multiple providers. The RN works under the direction of the provider, and activities are delegated to the RN by the provider, RN Nurse Manager or the team CSM. The RN understands and supports the ISNP model of care, and works in collaboration with the team to meet the goals of the program.

Responsibilities may include duties in the following areas:


  • Monthly outreach to facility contact to determine inservice needs
  • Keep CSM / NP aware of scheduled inservices
  • Maintain facility - specific inservice tracker
  • Conduct OPTUM 101's at new facilities during off hours for 2 nd & 3 rd shift staff
  • Periodically provide facilities with list of inservices available from OPTUM
  • Participate as appropriate in monthly facility new employee orientation providing an abbreviated OPTUM 101 or "walking rounds" in services

  • Review daily On Call log & review PNP signout
  • Conduct rounds at facilities during PTO time & as requested by CSM
  • Assess & report to PNP with any issues
  • Round on "red" residents as requested during normal business hours as well as off hours and weekends

  • Data mining in facilities
  • Backfill collection / entry of new effectives
  • Maintain monthly back fill tracker specific to RN building assignment
  • Update data as requested by team NPs
  • Ensure resident charts have proper OPTUM identification as needed

  • Weekly Organizational Recap call
  • Weekly RN call
  • Monthly Documentation & Coding Webex
  • Monthly designated Committee call
  • Attend CSM Team Meetings
  • All Staff Meeting

  • Daily Log Review sent out from 6am log - send to PNP's, CSM's & CA's of specific team
  • Updating / creating Resident Rosters
  • MMSE's (mostly in the 1 st month of opening new facilities)
  • Prior Authorization completions
  • On call fax box clean up - checking 2x / week & sending data to appropriate staff
  • Replacing member face sheets when NP assignments change

  • The RN reports to the team CSM
  • The RN is accountable for collaborating with, and working under the direction of the NPs and PAs, and the team CSM
  • The RN may be assigned to work with multiple providers, and duties and responsibilities may vary according to market needs
  • The RN functions as part of the overall team, and is accountable for supporting the team in meeting team and market goals and initiatives


  • The RN is responsible for having and maintaining current RN licensure in their state of practice
  • The RN is responsible for having and maintaining current individual nursing home credentialing
  • The RN is responsible for maintaining other certifications such as CPR, etc., as required by the state or market

Required Qualifications:
  • Unrestricted RN license in state of practice
  • 5+ years of experience working as an RN preferred
  • Working knowledge of Medicare / Medicaid regulations
  • Proficient in computer applications including Word, Excel and Power Point
  • Ability to travel

Preferred Qualifications:
  • Bachelor's degree
  • 5+ years of experience in a community based, Home Care, Hospice and / or long term care setting
  • Experience with using an Electronic Medical Record
  • Familiarity with the long term care business environment
  • Experience working with the geriatric population
  • Strong communication skills, written and verbal
  • Strong organization skills and time management skills
  • Work independently in an unsupervised setting

OptumHealth is part of the family of companies that make UnitedHealth Group one of the leaders across most major segments of the US health care system. If you want more meaning in your career - as a clinician or a business professional - think of OptumHealth as your calling.

At OptumHealth, you will perform within an innovative culture that's focused on transformational change in the health care system. You will leverage your skills across a diverse and multi-faceted business. And you will make contributions that will have an impact that's greater than you've ever imagined.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Job Keywords: Registered Nurse, Registered Nurse Jobs, RN, long term care, LTC, Assisted Living, Nursing Home, Primary Care, Dover, Georgetown, Seaford, DE, Delaware

With offices around the world, UnitedHealth Group's headquarters are located in the Minneapolis metropolitan area.

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