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UnitedHealth Group

Medical Assistant - Pediatrics - ProHealth Physicians

New London, CT

$1,000 Sign-On Bonus for External Candidates

For those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care. Join us and help people live healthier lives while doing your life's best work.(sm)

ProHealth Physicians is a physician-led medical group with 85 practice locations throughout Connecticut serving more than 10% of the state's residents. We empower physicians and advanced clinicians to better serve patients through enhanced care processes in support of improved patient outcomes. Formed in 1997, ProHealth Physicians has grown to include more than 350 primary care and specialty clinicians and offers select specialty and diagnostic/therapeutic services.

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Pediatric Associates of New London (OptumCare Co) has an immediate full-time 40 hours position, for a friendly, patient focused and detailed oriented Front and Back Office Medical Assistant to join our team. This is a Monday -Friday 8:00 am - 5:00 pm position with rotating (approx. 1 per month) weekends Saturday 8:30 am -12:30. MAs might be asked to float to other local practices for coverage as needed.

Primary Responsibilities:

  • Supports the Care team and its patients through patient care, clinical and administrative tasks including patient intake, receiving and responding to patient phone calls, and documenting patient interactions
  • Performs duties within their scope of practice delegated by, and under the supervision of, a provider or physician
  • Performs all duties within the scope of a Medical Assistant's practice
  • Performs EKGs and other office testing
  • Performs quality control checks on equipment
  • Rooms patients according to policy and procedures, prepares patient for examination
  • Records patient care documentation in the medical record accurately and in a timely manner
  • Coordinates patient care as directed by physicians, company standards and policies
  • Respects patient confidentiality at all times and treats patients with courtesy and respect
  • Organizes exam and treatment rooms, stocks and cleans rooms and sterilizes instruments
  • Practices standard infection control precautions
  • Telephone and in-person screening limited to intake and gathering of information without requiring the exercise of judgment based on clinical knowledge
  • Carries out standing orders consistent with ProHealth' s policies and procedures
  • Schedules tests, treatments and follow-up visits on behalf of patients
  • In advance of the visit, perform Pre-visit Preparation to confirm that all needed information is available
  • Informs new and existing patients/families about how to access information about their healthcare team
  • Delivers quality customer service
  • Ensures all policy and procedures are followed including infection control, patient confidentiality and privacy
  • Actively participate in regular team meetings and quality improvement activities
  • Responsible for conducting outreach to patients identified on monthly clinical performance reports
  • Provide effective communication with all patients
  • Performs all other related duties as assigned

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • High school graduate or GED equivalent
  • Graduate of an accredited Medical Assistant program
  • Medical Assistant Certification required - CMA or RMA within 120 days of hire
  • Basic computer literacy
  • Full COVID-19 vaccination is an essential job function of this role. Candidates located in states that mandate COVID-19 booster doses must also comply with those state requirements. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination, and boosters when applicable, prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation

Preferred Qualifications:

  • 1+ years of experience
  • Experience working with an electronic health record
  • Knowledge of medical terminology
  • Knowledge of ICD - 10 and CPT coding
  • Spanish Bilingual

Physical & Mental Requirements:

  • Ability to lift, push or pull >35 lbs. with assistance
  • Ability to stand for extended periods of time
  • Ability to use fine motor skills to operate equipment and / or machinery
  • Ability to receive and comprehend instructions verbally and / or in writing
  • Ability to use logical reasoning for simple and complex problem solving
  • Occasionally requires exposure to communicable diseases or bodily fluids
  • Ability to discriminate shades of color when reading dipstick

To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment

Careers at OptumCare. We're on a mission to change the face of health care. As the largest health and wellness business in the US, we help 58 million people navigate the health care system, finance their health care needs and achieve their health and well-being goals. Fortunately, we have a team of the best and brightest minds on the planet to make it happen. Together we're creating the most innovative ideas and comprehensive strategies to help heal the health care system and create a brighter future for us all. Join us and learn why there is no better place to do your life's best work.(sm)

OptumCare is committed to creating an environment where physicians focus on what they do best: care for their patients. To do so, OptumCare provides administrative and business support services to both owned and affiliated medical practices which are part of OptumCare. Each medical practice part and their physician employees have complete authority with regards to all medical decision-making and patient care. OptumCare's support services do not interfere with or control the practice of medicine by the medical practices or any of their physicians.

Connecticut Residents Only: The hourly range for Connecticut residents is $16.00 to $27.31. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

Client-provided location(s): New London, CT, USA
Job ID: UHG-2162565
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • HSA
    • On-Site Gym
    • HSA With Employer Contribution
    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
  • Parental Benefits

    • Non-Birth Parent or Paternity Leave
    • Birth Parent or Maternity Leave
  • Work Flexibility

    • Remote Work Opportunities
  • Office Life and Perks

    • Commuter Benefits Program
  • Vacation and Time Off

    • Leave of Absence
    • Personal/Sick Days
    • Paid Holidays
    • Paid Vacation
  • Financial and Retirement

    • Relocation Assistance
    • Performance Bonus
    • Stock Purchase Program
    • 401(K) With Company Matching
    • 401(K)
  • Professional Development

    • Promote From Within
    • Shadowing Opportunities
    • Access to Online Courses
    • Tuition Reimbursement
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program

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