Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Come make an impact on the communities we serve as we help advance health equity on a global scale. Here, you will find talented peers, comprehensive benefits, a culture guided by diversity and inclusion, career growth opportunities and your life's best work.(sm)
Primary Responsibilities:
- Primary contribution involves being responsible for installation and configuration of vRealize Automation and other vRealize suite products such as VRO, VRLI and VROPS
- Perform troubleshooting of issues causing unavailability of vRealize application
- Maintain health of vRealize Automation application, vRealize Orchestrator, vRealize Log Insight and vRealize Operations Manager
- Plan and support regular system upgrade, maintenance and certificate updates
- Setting up alerts using VRLI and VROPs
- Working with VROPS and VRLI dashboards
- Primarily working in CDT hours
- Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so
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Required Qualifications:
- Undergraduate degree or equivalent experience
- 7 - 10 years of at least L2 support experience
- Working knowledge of Linux operating systems
- Strong working knowledge of VMware vRealize Operations Manager
- VMware vSphere knowledge, (i.e. Deploy VM from Templates, OVF, VMtools upgrade, working with snapshots)
- Familiar with concept of IaaS and PaaS
- Familiar with ticketing tools in order to track down incidents and break fix request (Service Now)
- Well versed with ITIL concepts such as Incident, Change and Problem Management
- Skills in:
- VMware vRealize Automation
- VMware vRealize Operations Manager
- VMwrae vRealize Orchestrator
- Linux
- Ability to work independently and within a team
Preferred Qualification:
- Experience on scripting tools i.e. Python, PowerShell...etc.
Careers with Optum. Our objective is to make health care simpler and more effective for everyone. With our hands at work across all aspects of health, you can play a role in creating a healthier world, one insight, one connection and one person at a time. We bring together some of the greatest minds and ideas to take health care to its fullest potential, promoting health equity and accessibility. Work with diverse, engaged and high-performing teams to help solve important challenges.