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UnitedHealth Group

Field Based Community Health Worker - Maury County, TN

Columbia, TN

Welcome to one of the toughest and most fulfilling ways to help people, including yourself. We offer the latest tools, most intensive training program in the industry and nearly limitless opportunities for advancement. Join us and start doing your life's best work.SM

The Community Health Worker will be part of a care coordination team who will manage complex members in the community. The CHW will support the clinical team in implementation of member care plans and will assist with location of members in the community.

This position is full - time (40 hours / week) Monday - Friday, (8:00am - 5:00pm). It may be necessary, given the business need, to work occasional overtime.

What we do defines who we are. Take a deeper look at how we're providing support during this global health crisis and search for a way you can get involved. View our Covid - 19 Resources Page at: https://info.uhg.com/

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Multiple Location include: Dickson, Giles, Hickman, Humphreys, Lawrence, Lewis, Marshall, Maury, Williamson, Bedford, Coffee, Franklin, Grundy, Lincoln, Moore, Rutherford

Primary Responsibilities:
  • Partner with clinical care coordination team to manage complex members in the community
  • Seek and find members in the community who have been labeled unable to reach
  • Conduct assessments as needed, i.e. health risk assessment
  • Perform targeted activities to complete care plan interventions and to support STAR gap closure
  • Proactively engage the member to manage their care
  • Partner and collaborate with internal care team, community partners and providers
  • Consult with clinical team based on defined triggers
  • Support identification of and access of Medicaid benefits to support care needs

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • High School Diploma / GED (or higher)
  • 3+ years of experience working within the Community Health setting in a field based healthcare role
  • 2+ years of experience working within the local community, with knowledge of culture and values within the community and familiarity with the resources available within the community
  • Access to reliable transportation that will enable you to travel to client and / or patient sites within a designated area
  • Ability to navigate a windows environment and utilize Microsoft Office (create, edit, send, save documents, spreadsheets, and correspondence using Microsoft Word and Microsoft Excel, Microsoft Outlook) in a professional setting
  • If you need to enter a work site for any reason, you will be required to screen for symptoms using the ProtectWell mobile app, Interactive Voice Response (i.e., entering your symptoms via phone system) or a similar UnitedHealth Group - approved symptom screener. When in a UnitedHealth Group building, employees are required to wear a mask in common areas. In addition, employees must comply with any state and local masking orders

Preferred Qualifications:
  • Bachelor's Degree (or higher) in Social Work or related subject
  • LPN (Licensed Practical Nurse) Licensure or CNA / HHA
  • Community Health Worker (CHW) Accreditation
  • Experience working in Managed Care
  • Knowledge of Medicaid / Medicare population

UnitedHealth Group is an essential business. The health and safety of our team members is our highest priority, so we are taking a science driven approach to slowly welcome and transition some of our workforce back to the office with many safety protocols in place. We continue to monitor and assess before we confirm the return of each wave, paying specific attention to geography - specific trends. We have taken steps to ensure the safety of our 325,000 team members and their families, providing them with resources and support as they continue to serve the members, patients and customers who depend on us.

Some of the steps we've taken to ensure employee well - being include:

  • Launched our ProtectWell app and UnitedCARES program to help ease the burden and stress for our UnitedHealth Group team members and their immediate family affected by COVID - 19
  • Daily updates from our CEO Dave Wichmann to support and inspire team members during this challenging time
  • Onsite social distancing and increased sanitization measures for employees who have been welcomed back to our offices
  • Fully cover the COVID - 19 healthcare costs for our employees
  • Employees who self - identify as high risk or who live with someone who is high risk have been asked to remain working from home

You can learn more about all we are doing to fight COVID - 19 and support impacted communities at: https://www.unitedhealthgroup.com/newsroom/addressing-covid.html



Careers at UnitedHealthcare Community & State. Challenge brings out the best in us. It also attracts the best. That's why you'll find some of the most amazingly talented people in healthcare here. We serve the healthcare needs of low income adults and children with debilitating illnesses such as Cardiovascular Disease, Diabetes, HIV / AIDS and High - risk Pregnancy. Our holistic, outcomes - based approach considers social, behavioral, economic, physical and environmental factors. Join us. Work with proactive Healthcare, Community, and Government partners to heal health care and create positive change for those who need it most. This is the place to do your life's best work.SM

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

Keywords: Maury County, community, behavioral health, Licensed Practical Nurse (LPN), Certified Nursing Assistant, Home Health Aide, Certified Medical Assistant, CHW Accreditation, hiring immediately

Job ID: UHG-890023
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • HSA
    • On-Site Gym
    • HSA With Employer Contribution
    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
  • Parental Benefits

    • Non-Birth Parent or Paternity Leave
    • Birth Parent or Maternity Leave
  • Work Flexibility

    • Remote Work Opportunities
  • Office Life and Perks

    • Commuter Benefits Program
  • Vacation and Time Off

    • Leave of Absence
    • Personal/Sick Days
    • Paid Holidays
    • Paid Vacation
  • Financial and Retirement

    • Relocation Assistance
    • Performance Bonus
    • Stock Purchase Program
    • 401(K) With Company Matching
    • 401(K)
  • Professional Development

    • Promote From Within
    • Shadowing Opportunities
    • Access to Online Courses
    • Tuition Reimbursement
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program

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