Community Health Worker - Field based in Macomb & Wayne County, MI

    • Detroit, MI

Position Description

Welcome to one of the toughest and most fulfilling ways to help people, including yourself. We offer the latest tools, most intensive training program in the industry and nearly limitless opportunities for advancement. Join us and start doing your life's best work. SM

As a Community Health Worker, you will act in a liaison role with Medicaid members to ensure appropriate care is accessed as well as to provide home and social assessments and member education.

Primary Responsibilities:

  • Create a positive experience and relationship with the member
  • Keep the member out of the hospital by supporting regular visits to their primary physician
  • Keep member actively engaged with their primary physician
  • Support the member to ensure pick - up of their Rx
  • Proactively engage the member to manage their care
  • Provide member education
  • Support transitions of care
  • Help to keep members compliant with their care plans
  • Partner with care team (community, providers, internal staff)
  • Knowledge and continued learning of community cultures and values
  • May conduct member assessments if needed

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • High School Diploma / GED (or higher)
  • Resided within the local community for 2+ years
  • Knowledge of culture and values in the local community
  • Familiarity with the resources available within the community
  • Field based experience (such as visiting members homes)
  • Access to reliable transportation that will enable you to travel to client and / or patient sites within a designated area
  • Ability to create, copy, edit, send, and save documents, spreadsheets, correspondence Microsoft Word, Microsoft Excel, and Microsoft Outlook
  • Ability to type and talk at the same time and navigate through multiple screens
  • Ability to travel up to 75% of the time
  • Residing in Wayne County / South East Michigan
  • Access to high speed internet

Preferred Qualifications:

  • Bachelor's Degree (or higher) in Social Work and / or Healthcare Administration
  • Certified Nursing Assistant, Home Health Aide or Medical Assistant
  • Community Health Worker (CHW) Accreditation
  • Experience working in Managed Care
  • Knowledge of the MI Medicaid and Medicare population
  • Previous experience utilizing WebEx
  • Prior Telecommuting experience

Soft Skills:

  • Ability to type and talk at the same time and navigate through multiple screens

Careers at UnitedHealthcare Community & State . Challenge brings out the best in us. It also attracts the best. That's why you'll find some of the most amazingly talented people in healthcare here. We serve the healthcare needs of low income adults and children with debilitating illnesses such as Cardiovascular Disease, Diabetes, HIV / AIDS and High - risk Pregnancy. Our holistic, outcomes - based approach considers social, behavioral, economic, physical and environmental factors. Join us. Work with proactive Healthcare, Community, and Government partners to heal healthcare and create positive change for those who need it most. This is the place to do your life's best work. SM

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

Keywords: MS Word, MS Excel, MS Outlook, WebEx, Medicaid, Medicare, Managed Care, Community Health Worker, Certified Nursing Assistant, Home Health Aide, Medical Assistant


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