Certified Peer Support Specialist - West Valley City, UT

    • West Valley City, UT

Position Description

Energize your career with one of Healthcare's fastest growing companies.

You dream of a great career with a great company - where you can make an impact and help people. We dream of giving you the opportunity to do just this. And with the incredible growth of our business, it's a dream that definitely can come true. Already one of the world's leading Healthcare companies, UnitedHealth Group is restlessly pursuing new ways to operate our Service Centers, improve our Service levels and help people lead healthier lives. We live for the opportunity to make a difference and right now, we are living it up.

Optum helps nearly 60 million Americans live their lives to the fullest by educating them about their symptoms, conditions, and treatments; helping them to navigate the system, finance their Healthcare needs, and stay on track with their Health goals. No other business touches so many lives in such a positive way. And we do it all with every action focused on our shared values of Integrity, Compassion, Relationships, Innovation, and Performance.

The overall goal of the Peer Specialist program is to help promote recovery within an acute-care-psychiatric setting by engaging with clients and in assisting in the establishment of secure community connections of all kinds. The Peer Support Specialist will work alongside individuals during and after a psychiatric hospitalization to encourage wellness and independence. The Peer Support Specialist will advocate for those treatment options the member identifies as needed and helpful to their recovery journey. The Peer Support Specialist helps to foster hope and serves as a role model for persons who are transitioning back into the community. Common activities of the Peer Support Specialist include assistance with making a connection with an outpatient provider(s), in increasing natural support networks; effective utilization of community resources; support in receiving vocational rehabilitation services; involvement in meaningful community activities; support and encouragement for increased self-advocacy; and other individually identified activities that enhance self-esteem, hope, and empowerment.

Primary Responsibilities:

  • Engage individuals to form trust-based relationships that foster hope for positive change and personal empowerment
  • Offer a positive supportive relationship that helps promote hope, choice, wellness and recovery for participants
  • Provide assistance in identifying and linking to, community-based services and supports including outpatient providers, i.e., (primary care, mental health and substance use disorder treatment, housing, financial benefits, etc.) Peer support services will be offered in a mutually agreed upon location in the community or in the consumer's place of residence
  • Provide information and support related to the experience of being hospitalized and participating in substance use disorder treatment
  • Provide one-to-one and group support during hospitalization. Continue to provide short-term-support services following hospital discharge
  • Assistance with developing Wellness Recovery Action Plans (WRAP)
  • Assistance with coordination of transportation to appointments using mass transit
  • Help with identifying and/or re-engaging with family, friends, and other natural supports
  • Provide education and resources that support illness self-management, self-determination, self-advocacy, and shared-health-care decision making
  • This position requires that the selected candidate be able to work a flexible schedule including an occasional evening and weekends
  • Other duties as required and assigned


You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • High school diploma / GED or higher
  • Certified Peer Specialist OR the ability to complete the Optum CPSS Training program within 6 months of employment
  • Willing to travel 40% of the time within Salt Lake County


Preferred Qualifications:

  • Associate degree (or higher)
  • Certified Wellness Recovery Action Plan (WRAP) facilitator.


Careers with Optum . Here's the idea. We built an entire organization around one giant objective; make the health system work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Keywords: Certified Peer Specialist; Peer Support Specialist; Peer Support; Wellness Recovery Action Plans; WRAP; UnitedHealth; Optum; West Valley City; Utah; UT


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