People Data Centre Lead Advanced Analyst (PDC)

Unilever is one of the world’s leading suppliers of Food, Home and Personal Care products with sales in over 190 countries and reaching 2 billion consumers a day. It has 172,000 employees and generated sales of €48.4 billion in 2014. Over half (57%) of the company’s footprint is in developing and emerging markets. Unilever has more than 400 brands found in homes around the world, including Persil, Dove, Knorr, Domestos, Hellmann’s, Lipton, Wall’s, PG Tips, Ben & Jerry’s, Marmite, Magnum and Lynx.

Unilever’s Sustainable Living Plan (USLP) commits to:

  • Decoupling growth from environmental impact.
  • Helping more than a billion people take action to improve their health and well-being.
  • Enhancing the livelihoods of millions of people by 2020.

Unilever was ranked number one in its sector in the 2014 Dow Jones Sustainability Index. In the FTSE4Good Index, it achieved the highest environmental score of 5. It led the list of Global Corporate Sustainability Leaders in the 2014 GlobeScan/SustainAbility annual survey for the fourth year running, and in 2015 was ranked the most sustainable food and beverage company in Oxfam’s Behind the Brands Scorecard.

Unilever has been named in LinkedIn’s Top 3 most sought-after employers across all sectors.

For more information about Unilever and its brands, please visit www.unilever.com. For more information on the USLP: www.unilever.com/sustainable-living/

JOB TITLE: People Data Centre Lead Advanced Analyst (PDC)

JOB LOCATION: Singapore

RELOCATION TERMS: Local Terms only

Background

Digital is changing everything about how consumer goods companies go to market. At Unilever we were at the front of the media revolutions in print advertising in the 1890s, in Radio in the 1930s and in TV in the 1960s. Now we intend to be at the front of the digital revolution. At the heart of our response to this Digital Revolution is our People Data Centres – delivering powerful game changing insights and facilitating one billion relationships with consumers. We need to blend social data with consumer contact centre data with CRM data with search data with ratings & reviews data and so much more. This will allow incredible insights and precision marketing. You can read more about our ambitions in the latest edition of the Harvard Business Review and you can see for yourself with our acquisition of the Dollar Shave Club that our company is investing hugely in this space. We need people with passion for digital and analytics, who are not afraid to break convention and want to be a revolutionary within our business.

About the role

The Lead Advanced Analyst is responsible for leading a team of advanced analysts to produce statistically grounded insights. This role sits in the Consumer Market Insights (CMI) team. They must ensure that the work is delivered with flair and imagination and is statistically robust. Yet they must ensure that the story telling is comprehensible to non statistical people. They must be confident enough in approaches such as machine learning, natural language processing or artificial intelligence that they can confidently explain the uses or interpretation of these to non technical experts. They should be comfortable in the digital space. They must command via academics and experience the respect of more junior advanced analysts in this space.

Responsibilities

  • Primary Responsibilities

o Lead a team of advanced analysts and take responsibility for career development, functional development and project management

o Discovery of insights via the analysis of multiple data sources and advanced analytics, including media insights & commissioned research

o Review statistical or machine learning models for service delivery

o Advise on industrialisation of advanced analytics services and assist Innovation Lead with industrialisation as appropriate

o Oversight of advanced tools, such as NLP, visualisation etc, where some domain knowledge is required and/or programming skills are necessary

o Ability to set up crawlers for sites and social channels

  • Secondary Responsibilities

o Guides and up-skills junior analysts, including occasional review of their output

o Identify candidates for new services or ways-of-working improvements and feed this into a global centre of excellence to drive service improvement

Interfaces

  • Primary delivery responsibility to both Global Categories & assigned regional (market / cluster) brand teams
  • Will deliver multiple project simultaneously; time & resource is managed by PDC Delivery Hub Manager
  • Management of more junior analyst roles
  • Collaboration with data analyst peers on model development
  • Support the Innovation Lead on new service development
  • Work with other PDC delivery roles to ensure that all outputs are created to a high standard & consistency

Skills and Experience

  • Primary Traits (required)

o Statistical / numerical background (degree or equivalent)

o Some experience with analytical tools

o Line management experience

o Some data modelling experience

o Foundational programming / coding skills desirable

  • Secondary Traits (‘nice to have’)

o Experience driving business value from consumer insight

o Experience co-ordinating the introduction of a new internal service or capability at a major organisation.

o Passion for the social & digital world and its implications for business

As part of the application process, you will be asked to complete an online assessment consisting of 2 questions.

This is an important part of our application procedure and will take approximately 2 minutes of your time to complete. When filled out partially or not at all it may adversely affect the progress of your application.

If you encounter any issues, contact Unilever HR Services at 800-448-1479 / 65 6818-5255.

TO APPLY:

Please apply online by clicking on “Apply Online” below. Your application will be reviewed against our requirements. Should you not meet our immediate requirements, your profile will be registered in our talent pool system and we will match your profile to suitable future vacancies.

You will be able to access your status update through the candidate tracking link.

Thank you for your interest and application.


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