Export Customer Service Assistant Manager

  • ** Job Descriptions:
  • Receive the correct information and reply customer on time about the product/ schedule/ procedure of export
  • Check transfer price carefully before sending to customer/ shipping team
  • Make sure to provide account payable in time
  • Follow up write off spreadsheet with planning and update to customer, get agreement before issue debit note
  • Coordinate with planning to manage raw/pack stock and inform customer before applying new change
  • Consolidate weekly/ monthly forecast reports from all customers
  • Get and make monthly KPI report among customers
  • Cooperate and follow up with planning to make sure the committed schedule is achieved
  • Work closely with internal teams to share all information about export products
  • Work with Supply Chain Function to provide the quarterly transfer price on time, helping them if any delay from related department
  • **Job Requirements
  • University Degree, major in Foreign Trade with at least 4 years of experience in similar fields
  • Good knowledge of Import-Export
  • Customer-oriented with high sense of responsibility
  • Ability to do multi-tasks
  • Strong and clear communication, negotiation and problem solving skill
  • Sound experience in dealing with Customs officers/Authorities
  • Good command of written/spoken English and computer skills

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