Export Customer Service Assistant Manager

  • ** Job Descriptions:
  • Receive the correct information and reply customer on time about the product/ schedule/ procedure of export
  • Check transfer price carefully before sending to customer/ shipping team
  • Make sure to provide account payable in time
  • Follow up write off spreadsheet with planning and update to customer, get agreement before issue debit note
  • Coordinate with planning to manage raw/pack stock and inform customer before applying new change
  • Consolidate weekly/ monthly forecast reports from all customers
  • Get and make monthly KPI report among customers
  • Cooperate and follow up with planning to make sure the committed schedule is achieved
  • Work closely with internal teams to share all information about export products
  • Work with Supply Chain Function to provide the quarterly transfer price on time, helping them if any delay from related department
  • **Job Requirements
  • University Degree, major in Foreign Trade with at least 4 years of experience in similar fields
  • Good knowledge of Import-Export
  • Customer-oriented with high sense of responsibility
  • Ability to do multi-tasks
  • Strong and clear communication, negotiation and problem solving skill
  • Sound experience in dealing with Customs officers/Authorities
  • Good command of written/spoken English and computer skills

Meet Some of Unilever's Employees

Sean M.

Scientist, Research & Development, Product Development

As part of the Global Design Team at Unilever in the men’s cleansing category, Sean spends his days formulating body washes for customers around the world.

Zi L.

Associate Brand Development Manager, Marketing

As a member of the Country Crock Marketing Team, Zi Lin develops innovative ways to communicate with consumers about the product line through commercials, online content, magazines, and more.

Back to top