Treasury Operations Manager

The Treasury Operations team has an opening for a Treasury Operations Manager. The Treasury Operations Manager will be responsible for overseeing the day to day Cash Management and Banking for Select Services product offerings. This position will report to the Senior Director Select Services.

Here at Ultimate Software, we truly put our people first. We strongly believe in teamwork, and we encourage and trust our people to reach higher, learn more, and live up to their potential. Ultimate is ranked #1 on Fortune's "Best Places to Work in Technology" for 2017 and #7 on the "100 Best Companies to Work For" list in 2017. Ultimate is also ranked #1 on the Fortune's "100 Best Workplaces for Millennials" for 2017 and #5 on its "50 Best Workplaces for Diversity" list for 2016.

Essential Duties and Responsibilities: (other duties may be assigned)

  • Provide active day to day leadership and support to the Treasury Operations team members
  • Prepare performance documents for direct reports.
  • Manage a team in which some members are located in various geographic locations/time zones.
  • Ensures a positive, collaborative working environment for the team
  • Mentors and coaches project team members, as appropriate
  • Process Improvement & Excellence; management and oversight of Payment Services Treasury Operations processes and controls;
  • Implement and improve processes and systems to optimize efficiency, quality and excellence;
  • Ensure operational plans are aligned with business objectives; Demonstrate thought leadership around services processes and operations;
  • Work directly with Services, Corporate Treasury and Privacy, Risk & Control leadership to understand issues, and collaborate with colleagues and other departments to proactively and efficiently reach business objectives;
  • Develop/ revise and implement business controls, policies, procedures and best practices to maximize performance;
  • Lead, direct, and facilitate meetings to ensure short and long term goals and objectives are achieved;
  • Anticipate internal/external business issues to align operational priorities, strategies and tactics;
  • Evaluate, recommend, and implement appropriate tools and solutions;
  • Assist with the reporting providing analysis and supporting data reporting on trends, results, resource effectiveness, project effectiveness, forecast trends and other relevant items;
  • Proactively identify issues and opportunities for improving the quality and customer satisfaction with the Treasury Operations processes;
  • Build strategic data sets for analysis and future planning.
  • Facilitate streamlined reporting, dashboards and analysis to support sound decision making. Ensure consistency in format and delivery.
  • Other responsibilities and key result areas will be assigned as required.
  • Other duties as assigned by Management
  • Special projects as assigned

Required Qualifications/Skills:

  • 8-10 years Treasury experience
  • 5 years Management experience in treasury operations
  • Process Improvement & Process Excellence
  • General Management Excellence
  • Planning and Forecasting
  • Business Management
  • Customer Service Focus
  • Strong Understanding of Technology and Business Processes
  • Ability to analyze complex data and synthesize into simple concepts
  • Intermediate to advanced proficiency with Excel
  • Makes thorough, well-researched decisions that are compatible with, overall goals and priorities
  • Understands and applies procedures, regulations, and policies related to areas of specialized expertise.

Preferred Qualification/Skills:

  • Experience with managing treasury functions in a trust environment is a plus

Interpersonal Skills:

  • Highly motivated and team oriented
  • Strong oral and written communication skills
  • Focus on Quality and Timely Service Delivery to Customers
  • Extremely detail-oriented with strong organizational and follow-up skills, as well as experienced in handling multiple projects simultaneously
  • Excels in a fast paced and evolving environment
  • Looks for new and creative ways to solve problems or improve processes

Education/Certification/License:

  • BA in Finance or a related field or equivalent work experience will be considered
  • Master's in Business Administration preferred
  • Certified Treasury Professional credential preferred

Travel Requirement: 30%

This job description has been written to include the general nature of work performed. It is not designed to contain a comprehensive detailed inventory of all duties, responsibilities and qualifications required of employees assigned to this job.


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