People Advocate

Ultimate Software is seeking a people focused, highly energetic, and experienced individual to join our People Team as People Advocate to serve our employees. The People Advocate delivers a comprehensive range of value added Human Resources practices, programs and services, specifically Benefits, Employee Relations, and Onboarding/Training for our employees in Florida. This position requires an extremely perceptive person who is capable of relating to individuals at all levels within the organization.

Ultimate is ranked #1 in FORTUNE’s Best Places to Work in Technology for 2016 and #15 for 100 “Best Places to Work For in 2016.” This is the 5th year in a row we have been ranked on FORTUNE’s list. We were #21 in 2015, #20 in 2014, and #9 in 2013. Ultimate is also ranked #5 on the inaugural list of “100 Best Workplaces for Millennials” and #8 on Forbes magazine’s 2016 list of the “Most Innovative Growth Companies.”

Primary Responsibilities: (other duties may be assigned)

  • Provides information to employees on matters day-to-day pertaining to benefits, employee transactions, processes and records (act as first POC).
  • Support employees and/or leaders on employee relation matters, providing coaching as needed and works closely with Chief People Officer on all employee relation matters.
  • Provides advice and counsel to managers regarding employee practices, policy and employment laws.
  • First point of contact for terminations for regular full-time & part-time employees, including collection of resignation letter, exit interview, final pay, etc.
  • Follows-up on collection of signed termination letter, return of company property and any outstanding issues.
  • Reviews/coaches termination process/requirements with managers for involuntary terminations.
  • Reviews termination process/expectations with employees if resigned.
  • Manages processing/writing of involuntary termination letters with managers.
  • Coach, counsels and guides managers before executing employee disciplinary actions.
  • Processes timely UPS notices for all regular full-time & part-time terminations.
  • Manages and tracks all employee disciplinary action.
  • Communicates accordingly with other members of People Team/Payroll Dept as needed to service our employees.
  • Facilitates onboarding sessions for new hires on a weekly basis as a backup to Benefits team.
  • Assists the Benefits team with coordinating benefit fair, webcast, seminars as needed.


  • Minimum of 5+ years of related HR experience, including Benefits Administration, Employee Relations and Onboarding.
  • Familiarity with COBRA, ERISA, FMLA and related state and federal regulations required.
  • Strong skills in Microsoft Office (Outlook, Word, PowerPoint, Excel)
  • Excellent communication and organization skills are required.
  • Project and team management/leadership skills and experience.
  • Knowledge of all pertinent federal and state regulations.
  • Proven ability to work effectively in a team environment with associates.
  • Can effectively plan and set priorities.
  • Ability to manage several complex projects simultaneously while working under pressure to meet deadlines.
  • Ability to handle sensitive and confidential information appropriately.
  • Strong initiative and solid judgment abilities/skills.
  • Strong ethical practice.
  • Energetic and self-driven.


  • PHR, CP or SCP certification preferred
  • Bachelor’s degree in business, human resources, or equivalent combination of education and experience preferred.

Travel Requirement:

  • Ability to travel if needed.

Meet Some of Ultimate Software's Employees

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