Payroll Specialist

The Payroll Specialist performs payroll-related functions, including payroll processing, payroll tax compliance, automated timekeeping systems and payroll reporting in a multi-site, multi-state, high-volume environment. The Payroll Specialist provides excellent customer service to managers and associates and is well versed in payroll compliance, taxes and reporting.

Ultimate is ranked #1 in FORTUNE’s Best Places to Work in Technology for 2016 and #15 for 100 “Best Places to Work For in 2016.” This is the 5th year in a row we have been ranked on FORTUNE’s list. We were #21 in 2015, #20 in 2014, and #9 in 2013. Ultimate is also ranked #5 on the inaugural list of “100 Best Workplaces for Millennials” and #8 on Forbes magazine’s 2016 list of the “Most Innovative Growth Companies.”

Primary Responsibilities: (other duties may be assigned)

  • Performs payroll-related functions including but not limited to payroll processing, audits and maintenance
  • Processes payroll(s) for multi-frequency Managed Services clients as scheduled
  • Performs file imports into payroll system from various sources and reviews and verifies payroll data in a timely manner
  • Prepares off-cycle payrolls and manual checks as necessary
  • Escalates non-routine inquiries and issues to Team Lead or Manager
  • Builds strong partnership with clients by providing superior service
  • Identifies areas of client dissatisfaction and proposes solutions and coordinates with Team Lead or Manager to resolve
  • Develops and maintains awareness of SSAE16 requirements and accountable for compliance of each task performed
  • Employs root cause analysis, troubleshooting, trending and preventative measure methods
  • Reconciles all payroll-related accounts and activities
  • Assists with new client implementations as requested
  • Assists with related special projects as required
  • Performs other duties as assigned by manager
  • Maintain discretion and professionalism with team members and clients
  • Attends and/or facilitates regular client calls
  • Serve as first point of contact for projects, tasks or issues
  • Quarter End, Year End, and Open Enrollment assistance and task execution

Requirements:

  • Quickly and easily adapts to change and shifting priorities with enthusiasm
  • Actions and words consistently provide positive motivation and influence to their team and other teams within UMS
  • Understands priorities and what is most important to both internal and external customers
  • Eagerly meets business opportunities and challenges head-on
  • Leads by example
  • Experience with large corporate payroll processing that includes exposure to benefits and 401(k)
  • Knowledge of multi-state payroll tax laws
  • Knowledge of Canadian payroll laws preferred
  • Detail oriented, exhibiting strong organizational, problem-solving, and analytical skills
  • Proficient using the Microsoft Office Suite of software to include Outlook, Word and Excel
  • Ability to analyze and resolve problems through effective customer service interface and communication
  • Ability to understand and follow written and verbal instructions
  • Ability to deal effectively with a diversity of individuals at all organizational levels
  • Coordinate multiple tasks simultaneously
  • Proficient report writing capabilities

Education/Certification/License:

  • Associate’s degree (A.A.) or equivalent, three to five years related experience, or equivalent combination of education and experience
  • FPC/CPP Certification preferred

Travel Requirement: Up to 10%


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