Learning Experience Designer

Ultimate Software is seeking three Learning Experience Designers, skilled in instructional design techniques, to produce, manage, and edit innovative learning content for our Employee and Customer Learning Teams.

The successful candidates must possess a talent for concise, audience-targeted instructional development. You will be responsible for developing original material as well as contributing to the work of others across a variety of instructional mediums. Position requirements include a strong knowledge of adult learning theory, instructional systems design, design thinking, and successive approximation model (SAM) development. The position also requires experience in using a variety of online learning development tools. To be considered, you will possess strong project and content management skills and have a proven track record developing multi-purpose learning content in areas such as self-paced and mobile learning.

This position works no more than 29 hours per week.

Here at Ultimate Software, we truly put our people first. We strongly believe in teamwork, and we encourage and trust our people to reach higher, learn more, and live up to their potential. Ultimate is ranked #1 on Fortune's “Best Places to Work in Technology” for 2018 and #3 on the “100 Best Companies to Work For” list in 2018. Ultimate is also ranked #1 on the Fortune’s “100 Best Workplaces for Millennials” for 2017 and #3 on its "Best Workplaces for Diversity” list for 2017.



Essential Duties and Responsibilities: (other duties may be assigned)

  • Create instructional materials (e-learning, videos, software tutorials, user guides, job aids, audio and video scripts, storyboards, assessments, etc.) that transform technical information into professionally written, engaging instruction.
  • Identify learning objectives, performance outcomes, and evaluative strategies to deliver content, including consulting with program owners and subject matter experts to identify learning gaps and content requirements.
  • Work effectively with Subject Matter Experts and decision makers to formulate qualified solutions.
  • Three years of experience in designing and developing interactive learning solutions in a corporate environment.
  • Ability to design and develop blended and technology-enabled learning solutions, including web-based, instructor-led, virtual, on-the job, and self-directed learning resources.
  • Ability to develop technical/software related job aids and user guides that are easy to read and understand, accurate and up to date, and correctly formatted using a style guide.
  • Ability to break down complex, technical processes into simple, logical steps.
  • Knowledge of instructional systems design methodology, rapid design/development methodologies, adult learning theory, research methodology, and assessment tools.
  • Able to create formative and summative questions and scenario-based test questions at all levels of Bloom’s taxonomy.
Required Qualifications/Skills:

  • Three years of experience in designing and developing interactive learning solutions in a corporate environment.
  • Ability to design and develop blended and technology-enabled learning solutions, including web-based, instructor-led, virtual, on-the job, and self-directed learning resources.
  • Ability to develop technical/software related job aids and user guides that are easy to read and understand, accurate and up to date, and correctly formatted using a style guide.
  • Ability to break down complex, technical processes into simple, logical steps.
  • Knowledge of instructional systems design methodology, rapid design/development methodologies, adult learning theory, research methodology, and assessment tools.
  • Able to create formative and summative questions and scenario-based test questions at all levels of Bloom’s taxonomy.
Preferred Qualifications/Skills:

  • Prefer professional training and/or development related certification (i.e., ASTD CPLP, eLearning Guild, DDI, etc.).
Interpersonal Skills:

  • Strong verbal and written communication – must be comfortable working directly with SMEs (Subject Matter Experts).
  • Capable of working on multiple projects while maintaining close attention to detail.
  • Excellent analytical, organizational and project management skills.
  • Effective problem solving and strong interpersonal skills.
Education/Certification/License:

  • Bachelors in Education, Instructional Design, or equivalent.


This job description has been written to include the general nature of work performed. It is not designed to contain a comprehensive detailed inventory of all duties, responsibilities and qualifications required of employees assigned to this job.


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