HCM System Consultant

Here at Ultimate Software, we truly put our people first. We strongly believe in teamwork, and we encourage and trust our people to reach higher, learn more, and live up to their potential. Ultimate is ranked #1 on FORTUNE's "Best Places to Work in Technology" for 2017 and #7 for "100 Best Places to Work For" in 2017. Ultimate is also ranked #5 on the inaugural list of "100 Best Workplaces for Millennials," and #5 on Fortune's "50 Best Workplaces for Diversity."

Candidates MUST be located in Canada

Primary Responsibilities:

  • Coordinate and perform lifecycle of assigned implementation projects in compliance with Ultimate Software's implementation methodology (i.e. Analysis, System Configuration, Data Mapping, Parallel Testing, Live

Processing and Support Transition)

  • Provide analytical and design recommendations with respect to system configuration, data mapping, testing and client support of live payroll processing
  • Meet project task milestone and due dates
  • Track, manage, and oversee resolution of open project issues/items
  • Coordinate project tasks assigned to other internal resources, when applicable
  • Proactively communicate with customers and internal team to keep them apprised of project status and

ensure they are on track with assigned responsibilities

  • Provide timely follow up and resolution of open project related items to facilitate complete support transition
  • Deliver high quality services to customers
  • Provide support and configuration assistance to senior consultants
  • Meet or exceed implementation metric goals


  • Must be located in Canada (open to all regions)
  • 3-5 years' experience implementing HCM solutions
  • Proven experience managing implementation projects with a high degree of quality and completeness
  • Experience successfully managing project resources, both customer and internal; working with those

resources to manage aggressive project timelines

  • Experience in a technically oriented customer service organization
  • Ability to handle multiple tasks/projects under tight deadlines
  • Comfortable working in an environment in which businesses processes, tools, etc. are still being defined
  • Strong analysis, change control, task management and time management skills
  • Excellent consulting skills with attention to detail and exceptional organizational and time management


  • Excellent written and verbal communication skills to communicate with internal and external customers
  • Excellent customer service skills
  • Ability to work independently with minimal supervision
  • Energetic and motivated
  • Ability to work virtually while meeting deadlines and deliverables
  • Ability to travel up to 50% of the time


  • BS/BA degree or equivalent industry experience
  • HR/Payroll Industry Certifications a plus

Travel Requirement: 30-50%

This job description has been written to include the general nature of work performed. It is not designed to contain a comprehensive detailed inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

Meet Some of Ultimate Software's Employees

Markese R.

Team Lead, Time Clock Team

As Team Lead, Markese takes care of the time clock needs, whether it’s related to hardware, software, or networking, ensuring customers can utilize the time clock functions without disruption.

Ted V.

VP, Technical Services Delivery

As VP, Technical Services Delivery, Ted is responsible for the successful implementation of Ultimate Software’s products with the Technical Services Team.

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