Executive Relationship Manager

Ultimate Software is seeking a client-focused, highly energetic and experienced individual to join our team as an Executive Relationship Manager (ERM) for our enterprise customers.The Executive Relationship Management Team strives to develop trusted advisor relationships with our clients by helping them maximize the value of our solution. The primary drivers of an Executive Relationship Manager are reference-ability and retention. The ERM takes a lead role in the planning, managing, and measuring the ongoing success of our installed client base. We engage our clients with proactive value-added service and care as we continue to expand our solution and our footprint.

Ultimate is ranked #1 in FORTUNE’s Best Places to Work in Technology for 2016 and #15 for 100 “Best Places to Work For in 2016.” This is the 5th year in a row we have been ranked on FORTUNE’s list. We were #21 in 2015, #20 in 2014, and #9 in 2013. Ultimate is also ranked #5 on the inaugural list of “100 Best Workplaces for Millennials” and #8 on Forbes magazine’s 2016 list of the “Most Innovative Growth Companies.”

Requirements:

  • Human Capital Management background
  • Customer relationship management experience
  • Proven effectiveness with executives
  • Strong oral and written communication skills
  • Highly motivated and team oriented
  • Highly organized with exceptional follow through
  • Desire and ability to negotiate and communicate with clients
  • Ability to manage a book of business as an individual contributor
  • Being able to conduct presentations in a large group
  • 10 years relevant work experience preferred
  • Experience managing a large enterprise accounts
  • Located in Illinois, Michigan, or Minnesota

Education/Certification/License: BA/BSA degree desired with MBA strongly preferred

Travel Requirement: Up to 50%


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