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Udemy

Solutions Engineer

Chennai, India / Remote

About us

At Udemy, we’re on a mission to transform lives through learning. Through our intelligent skills platform and a global community of instructors, we’ve helped over 70 million learners and 16,000 organizations achieve their goals. Come join us in ensuring everyone, everywhere has access to the skills they need to unlock their potential and create possibilities for themselves and others. About you

You love driving high-visibility, high-impact projects that help companies scale in new markets worldwide. You thrive in fast-paced, dynamic environments and use your strong communication skills to influence and collaborate with key partners successfully. You’re an analytical and nimble executor who believes quality work and thoughtful strategy is vital to sustainable business growth.

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Hybrid work

Udemy is headquartered in San Francisco with global offices in Australia, India, Ireland, Türkiye, and other US locations. Our robust hybrid work model spans San Francisco, Denver, Ankara, Dublin, and Melbourne.

This hybrid position requires two days per week in the office at the nearest hub.

Learn more about us on our company page .

About your Skills:
  • Problem-solving is in your DNA. : Self-driven, highly motivated, and able to learn quickly in a fast-growing and dynamic environment.
  • You are curious: Constantly experimenting with new solutions and technology (including Generative AI)
  • Customer Obsessed : You love solving problems for customers and exceeding their expectations, bringing their vision to life.
  • Communication: You are expert in pro-actively communicating with technical and non-technical audiences

    We understand that not everyone will match each of the above qualifications. However, we also realize that everyone has unique experiences that can add value to our company. Even if you think your background might not perfectly align, we'd love to hear from you!
    About this role

    Udemy is looking for a Senior Solution Engineer with excellent communication and organization skills, knowledge and experience in software development and product design. You have a strong passion for helping businesses become modern "learning organizations”. The Solution Engineer will work closely with Udemy’s GTM Teams as well as PDE to design, build and scale innovative solutions.
    What you'll be doing
    • Design and Implement Go-To-Market Solutions: Develop and support solutions that enhance and expedite our team's capability to deliver top-tier learning solutions.
    • Technical Expertise: Act as the technical subject matter expert on all aspects of the Udemy product, including web app to API integrations and user account management.
    • Requirements Gathering and Documentation: Collect and document business cases and requirements. Create reference architectures to effectively design and build solutions, ensuring clear communication with internal stakeholders such as Product, Engineering, Sales, and Customer Success teams.
    • Solution Creation and Documentation: Develop both externally and internally facing solutions. Produce documentation including internal tools, playbooks, best practices, and API integration capabilities.
    • Cross-Functional Collaboration: Work closely with various Udemy teams, particularly Customer Success, Sales, Product, and Sales Engineering, to run effective beta programs for new tools and features. Use feedback from these programs to drive further enhancements and scalability of systems.

      What you’ll have
      • 8-10 years of enterprise Solution Engineering and Consulting experience in a SaaS organization
      • Experience in Software Development, building a variety of tools &; applications. (Frontend &; Backend)
      • Minimum Bachelor's degree in Computer Science, or an equivalent degree and experience
      • You are passionate about education and technology, and are driven to build effective solutions to our Partners (and Customers) and enable them to easily and effectively engage Udemy’s learning solutions
      • Solid understanding and working experience with Web Application design and CI/CD pipeline development

        Life at Udemy

        We aspire to be as vibrant and dynamic as the communities we serve, as inquisitive as those who use our platform, and as revolutionary as the future we strive to open for everyone. Here are some of the things we love about life at Udemy:
        • We’re invested in creating an inclusive environment that welcomes a diverse range of backgrounds and experiences. From creating employee resource groups, ensuring we’re a Fair Pay Workplace, and building a flexible work culture, our belonging, equity, diversity, and inclusion (BEDI) initiatives always put our people first. We want you to be able to bring your authentic self to work because when we all do, we’re better for it.

        • Learning is what we do - inside and out. Our Learning &; Development team is second to none, helping ensure your journey is one of continuous progression. You’ll also have unlimited access to Udemy courses, monthly UDays (meeting-free professional development days), and a generous annual professional development stipend.

        • Our reason to exist is to revolutionize learning - that calls for taking risks and learning from failures. Whether it’s our hackathons (a company-wide effort to envision new possibilities for our product) or sharing our prototypes, we see experimentation as a crucial step on the path to success.

        • We’re committed to creating world-class employee experiences and are proud of the recognition of this by Great Place to Work.

          Of course, the best thing about being part of Udemy is knowing your work makes a difference for people and organizations around the world. You’ve got the skills; why not use them to help others develop theirs?

          At Udemy, we value diversity and inclusion and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition, or disability.
          Our Benefits Start With U

          Our benefits package at Udemy "starts with U” and is grounded in mission-driven benefits that intentionally align with our core values. Here’s a sneak peek at just a few highlighted benefits if you’re a full-time Udemate based in India:
          • Core Benefits: Comprehensive medical, life and income protection coverage

          • Parental Benefits: Financial assistance for fertility (including egg-freezing), adoption, and surrogacy expenses; twelve weeks of paid family bonding for birth, surrogacy, adoption, and foster placement. 26 weeks paid maternity leave for birthing parents as well as a two-week "ease-back” program that enables parents to return part-time at full pay

          • Whole U: Fully paid memberships for meditation/mindfulness, therapy/coaching visits, financial planning, fertility and family building, maternity and newborn care, parenting and pediatrics, menopause care, breastmilk shipping, and caregiving support

          • Learning: Free access to Udemy and Udemy Business plus a yearly stipend to spend on professional development

          • Retirement: 12% of your base salary or INR 1,800 per month

          • Charitable Giving: Corporate charitable match for eligible nonprofits and charities

          • Holidays: 25 paid holidays throughout the year plus bank holidays

            About our APAC region

            When you join Udemy in our Asia Pacific (APAC) region, you’ll have the chance to help our globally established business grow locally. We have a solid foundation and a great reputation - and you can be part of the next stage of our journey.

            Our investment in the region is significant, with offices in Australia and India and an expanding presence in Singapore, Indonesia, Japan, and beyond. It comes with countless opportunities to make learning more accessible to millions. You’ll work with various cultures with unique needs, affording you the chance to learn and progress in your career. And that progression doesn’t come at the cost of work-life balance; people are at the heart of our mission, which is why we’re committed to looking after ours.

            Information regarding data privacy is available within the Udemy Careers Privacy Notice .

            #LM-TM1

            #LI-REMOTE

Client-provided location(s): Chennai, Tamil Nadu, India
Job ID: Udemy-5132900004
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • FSA
    • Fitness Subsidies
    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
  • Parental Benefits

    • Non-Birth Parent or Paternity Leave
    • Birth Parent or Maternity Leave
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
  • Office Life and Perks

    • Company Outings
    • Commuter Benefits Program
    • Casual Dress
    • Happy Hours
    • Snacks
    • Some Meals Provided
  • Vacation and Time Off

    • Leave of Absence
    • Personal/Sick Days
    • Paid Holidays
    • Unlimited Paid Time Off
  • Financial and Retirement

    • Relocation Assistance
    • Performance Bonus
    • Company Equity
    • 401(K) With Company Matching
  • Professional Development

    • Learning and Development Stipend
    • Promote From Within
    • Shadowing Opportunities
    • Access to Online Courses
    • Lunch and Learns
    • Tuition Reimbursement
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program