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UBS

Product Delivery Manager - Participant Experience

Hoboken, NJ

Your role

Do you have a passion for excellence and success? Do you thrive on being a product subject matter expert who articulates your expertise to clients, industry partners, and UBS employees through live demonstrations and feature documentation? Do you get excited about delivering products that exceed end user expectations? We are looking for someone with these qualities who can:
• provide support to project team from product design to implementation
• work with Product Managers to develop project plans, budgets, and schedules
• develop process improvements to ensure product quality and efficiency
• maintain expert product knowledge for timely issue resolution and accurate response to product related inquiries

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• stay abreast of latest product development tools and techniques
• analyze customer requirements and assist with providing optimal product development solutions
• work with clients, participant experience team, relationship management, business development team, operations, service group, to identify requested functionality
• liaise between the WWS business and the agile product/technology pods to ensure alignment on delivery components and dates
• conduct User Acceptance Testing

Join us

At UBS, we embrace flexible ways of working when the role permits. We offer different working arrangements like part-time, job-sharing and hybrid (office and home) working. Our purpose-led culture and global infrastructure help us connect, collaborate, and work together in agile ways to meet all our business needs.

From gaining new experiences in different roles to acquiring fresh knowledge and skills, we know that great work is never done alone. We know that it's our people, with their unique backgrounds, skills, experience levels and interests, who drive our ongoing success. Together we're more than ourselves. Ready to be part of #teamUBS and make an impact?

Disclaimer / Policy Statements

UBS is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce.

Your team

You'll be joining the WWS Equity Product Management team. This team is focused on developing the strategic vision for an industry leading equity plan platform and offering that will exceed corporate client and end user expectations.

UBS provides equity compensation plan administration to corporate plan sponsors and wealth management services to corporate plan sponsors and their plan participants. Our goal is to: provide effective corporate solutions to drive new and retain existing corporate relationships and provide insight and advice to participants regarding their equity plan awards and broader financial wellness to drive additional wealth management business.

• you will work in a fast-paced, collaborative environment with a motivated team.
• the team takes great pride in the service we provide our clients, and the high marks received on internal and external industry surveys.
• WWS is one of the key initiative growth businesses within UBS Wealth Management (WM) and serves as a qualified lead generator for the broader UBS WM business.
• we are a leading provider of advisory, recordkeeping, financial reporting, and execution services for public companies and their equity plan participants.
• hybrid worker or completely remote

Your expertise

You have:
• understanding of equity plan compensation and wealth management industry
• exceptional time management skills and ability to prioritize workload
• experience as a product delivery manager
• proficiency in Plan Admin Pro and/or other equity plan enterprise solutions
• project management experience, with the ability to work on multiple short-term projects concurrently.
• undergraduate degree in business or equivalent experience required
• experience directly servicing plan participants preferred
• website usability experience preferable
• strong attention to detail and the ability to follow through.
• ability to collaborate across the organization and influence key stakeholders
• 3+ years of product delivery experience, preferably working in an agile environment
• technical background within a development environment (SDLC) coupled with the ability to understand complex business and technical concepts
• strong interpersonal skills with the ability to build relationships across all departments and levels internally and externally
• track record of successful delivery working across multiple teams, on multiple projects in a fast paced market driven environment

You are:
• curious and passionate, and strive for constant improvement
• committed to driving value for clients and focused on their satisfaction and loyalty
• self-starter and leader with an ability to work across the firm
• strong communicator with compelling presentation skills, including the use of technology to communicate ideas and strategy
• confident decision-maker, highly organized and detail-oriented
• positive, with a can-do attitude that motivates and inspires others
• exceptional at time management and the ability to prioritize workload and critical items.
• quick learner and self-motivated.
• excellent at problem-solving, troubleshooting, analytical, and data management.
• able to confidently communicate complex topics in a way that is tailored to the audience.
• comfortable with moderate to advanced MS Excel formulas and features.
• looking for an opportunity in a growing business, that is strategically critical to UBS WM's overall success. Willing to travel up to 10 percent of the time

About us

UBS is the world's largest and only truly global wealth manager. We operate through four business divisions: Global Wealth Management, Personal & Corporate Banking, Asset Management and the Investment Bank. Our global reach and the breadth of our expertise set us apart from our competitors.

With more than 70,000 employees, we have a presence in all major financial centers in more than 50 countries. Do you want to be one of us?

How we hire

This role requires an assessment on application. Learn more about how we hire: www.ubs.com/global/en/careers/experienced-professionals.html

Client-provided location(s): Weehawken, NJ 07086, USA
Job ID: UBS-273963BR
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Mental Health Benefits
    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA With Employer Contribution
    • HSA With Employer Contribution
    • On-Site Gym
  • Parental Benefits

    • Birth Parent or Maternity Leave
    • Adoption Leave
    • Non-Birth Parent or Paternity Leave
    • Fertility Benefits
    • Family Support Resources
    • On-site/Nearby Childcare
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Casual Dress
    • On-Site Cafeteria
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Volunteer Time Off
  • Financial and Retirement

    • Performance Bonus
    • Financial Counseling
    • 401(K) With Company Matching
    • Stock Purchase Program
  • Professional Development

    • Internship Program
    • Work Visa Sponsorship
    • Leadership Training Program
    • Associate or Rotational Training Program
    • Tuition Reimbursement
    • Learning and Development Stipend
    • Promote From Within
    • Mentor Program
    • Shadowing Opportunities
    • Access to Online Courses
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)

Company Videos

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