Uber Greenlight Specialist - Mexico & Caribbean

Uber Overview

About Uber

Uber is a technology company that is changing the way the world thinks about transportation. We are building technology people use everyday. Whether it’s heading home from work, getting a meal delivered from a favorite restaurant, or a way to earn extra income, Uber is becoming part of the fabric of daily life.

We’re making cities safer, smarter, and more connected. And we’re doing it at a global scale-energizing local economies and bringing opportunity to millions of people around the world.

Uber’s positive impact is tangible in the communities we operate in, and that drives us to keep moving forward.

Job Description

What you’ll do

We’re seeking Activation Center Specialists to help define and build a global network of in-person Activation Centers (ACs). Activation Centers help new partners get on the road for the first time, build engagement with the platform over time, and serve as a logistics hub for the city.

This role is a critical piece of the PRO expansion in LatAm for Activation Centers. The AC Specialist will work in collaboration with the LatAm Regional AC Manager and the HQ PRO Team to oversee and enhance the performance of all ACs in LATAM (excl. Brazil). To accomplish this, you’ll implement standard operating procedures for onboarding and engagement, and you’ll lead the team to innovate tomorrow’s new best practices. You’ll assist with the finances and people operations of the ACs in your region. You will maximize the return on investment for ACs in LATAM (excl. Brazil).

You’ll also keep in close touch with a wide array of stakeholders within LATAM (excl. Brazil) and at HQ to communicate business goals and align priorities, making sure everyone is moving fast in the right direction.

Your leadership will instill inspiration and confidence throughout the ACs in your territory, bringing groups throughout the region together as a single team focused on building competitive advantages by growing and strengthening our driver network.

What you’ll need

At least 1 year of experience at Uber and first-had experience within the Activation Centers and the Ops org in LATAM (excl. Brazil)Customer fixation – we are looking for individuals who are bold in figuring out what matters to our customers and then doing everything capable to deliver it.A self-starting attitude- we are looking for team members who have a excellent sense of initiative.Exceptional attention to detail and a penchant for documenting and outlining processes.A love for communication with stakeholders but the balance to swiftly execute and avoid ‘analysis paralysis’To be savvy in project management and have the skills and the the ability to clearly and succinctly present information to regional and HQ teams.

Perks

Uber is an equal opportunity employer and enthusiastically encourages people from a wide variety of backgrounds and experiences to apply. Uber does not discriminate on the basis of race, color, religion, sex (including pregnancy), gender, national origin, citizenship, age, mental or physical disability, veteran status, marital status, sexual orientation or any other basis prohibited by law.


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